Kay joined Sandersons in early 2014 as a sales and lettings administrator, having been in the industry for 9 years. Whilst she had undertaken various roles within a corporate setting, from negotiator to valuer, the rapid and successful expansion of sales within the Canterbury branch created a need for a dedicated sales progressor. Communicating with a wide array of clientèle during every transaction, her aim is to make sure that exchange of contracts is obtained swiftly, whilst keeping vendors and purchasers up to date throughout. She also provides valuable administrative support for our Lettings team.
Why are Sandersons different? Having spent a great deal of time working for a national estate agency, I have found Sandersons to be a breath of fresh air. Management encourage ideas to be put forward to help improve the business from a customers viewpoint, and we really do try to be different in our approach. A key factor of this is, not tying in any of our vendors to a fixed term agency agreement and letting our hard work and results do the talking - something that is missing from the corporate sector where clients can be treated as cash cows.
I live in Faversham having spent most of my childhood growing up on the North Kent Downs. After 10 years together I finally walked up the aisle with my husband whom I have known since early childhood. Fast-forward 7 years and I now have two young boys which keep me busy and a mad cocker spaniel called Baxter. In my 'spare time' I love to escape as a family to the continent and enjoy the local cuisine and explore the history behind the country. One of my more memorable trips was to Italy, encompassing; Venice, Florence, Rome and Pompeii - that was an anniversary present to remember!
What would I tell my younger self?
Don't sweat the small stuff!
Michelle has worked as an Accounts / Office Administrator within the Lettings Industry for 12 years and joined Iconn a year ago to oversee both the client and management accounts as well as the general day to day running of the office. iConn merged with Sandersons in March 2018 so we are really excited to have someone with Michelle's experience and attention to detail as part of the team.
What do you like about Sandersons Approach?
I like the Sandersons / Iconn approach as together we are a team that works hard, plays hard but continuously strives to the best we can be, providing a first class service to all our clients, with a smile!
I moved from London to Herne Bay 12 years ago and currently live on a farm with my Partner and youngest Son. I have 4 children and 2 grandchildren. I love family time! Get togethers with my children and grandchildren, eating, drinking, laughing and generally talking rubbish. At the weekends I like to go for walks along the beach or to the woods with my Partner and 2 dogs, Mollie the Pomski and Daisy the Terrier. I enjoy holidays abroad. Anywhere hot! My ideal holiday consists of lying in the sun being waited on, simple, but loving life!
What advice would you give your younger self?
Always be true to yourself.
Lorraine has overseen the client accounting for Sandersons landlord clients since joining the team in 2009. She is extremely knowledgable with a wealth of experience in Lettings and managing our landlord accounts. Why are Sandersons different? I like that Sandersons like to get to know their customers and offer a competent, friendly and knowledgeable service.
I have lived in Sittingbourne all of my life. I have three grown up children and two adorable grandchildren. I’m passionate about spending time and days out with all of the family and taking long costal walks with my partner Simon. I enjoy horse riding and Pilates and also like to join my friends and family at a local pub to enjoy the bands. I actively follow The Duellers, a 9-piece Jamaican Rhythm and Blues band. What advice would you give your younger self? Everything happens for a reason; without mistakes and failure you would never learn. Be grateful and surround yourself with positive, happy people. Learning to love yourself is the greatest love of all.
Laura started working for Sandersons in the summer of 2014. She has a huge amount of experience and has now progressed to Senior Negotiator in the Maidstone Branch. Laura has a wealth of knowledge and particularly excels in Lettings. Laura will conduct viewings, find suitable tenants, liaise with Landlords about their requirements, prepare property details for marketing and negotiate the terms of the let.
Laura has been a fantastic asset to the team and is currently keeping busy very on maternity leave with her twins - one of each! We are delighted that she returned in November 2019 to support our Block Management team.
What is Sandersons difference?
Sandersons concentrate on the finer details which provides consistency and accuracy, particularly when producing property details.
I live local to Maidstone and have worked in the area since leaving school. When I'm not working I spend my time in the countryside with my 2 dogs (pictured) and my partner Charlie. Recent holiday include city breaks to Budapest, Krakow, Marrakech and Amsterdam and more relaxed ventures to Mauritius and Cape Verde. Socially I enjoy live music, especially in the summer months when I like to attend as many music festivals as possible!
What advice would you give your younger self?
Don't ever dye your hair black (it takes years to correct!) and trust your gut instinct more, it's not often wrong!