Overall Rating
4.9 / 5
From 91 Reviews
(We have partnered with Help Hound so you can be confident these reviews are genuine unfiltered opinions)
(5/5) - Overall Service
(5/5) - Our Staff
(5/5) - Our Communication
(5/5) - Quality of Service
(5/5) - Would recommend us
[hide all]By Teresa On 16/04/21
From the first interaction we found Lisa and Alex completely knowledgable about the property we were interested in & they reacted to emails/phone calls amazingly promptly ( I won’t say compared to others ! )
(5/5) - Overall Service
(5/5) - Our Staff
(5/5) - Our Communication
(5/5) - Quality of Service
(5/5) - Would recommend us
[hide all]By Zoe On 31/03/21
Sandersons were amazing throughout the whole process. I would like to give special thanks to Anita Crispin who works at Sandersons as she was so professional, knowledgeable and efficient. She answered questions on behalf of the housing association and beyond her remit. I came to her for many questions and she was always very quick to respond. A great company overall
(5/5) - Overall Service
(5/5) - Our Staff
(5/5) - Our Communication
(5/5) - Quality of Service
(5/5) - Would recommend us
[hide all]By S Lindley On 11/02/21
Sales progression very helpful and on the ball.
(5/5) - Overall Service
(5/5) - Our Staff
(5/5) - Our Communication
(4/5) - Quality of Service
(5/5) - Would recommend us
[hide all]By Roger Chaplin On 10/02/21
Well handled generally, progression service particularly good.
(5/5) - Overall Service
(5/5) - Our Staff
(5/5) - Our Communication
(5/5) - Quality of Service
(5/5) - Would recommend us
[hide all]By Jon & Shonna On 14/01/21
We brought a property that was listed through Sandersons and our contact was Cherie. We had a nightmare with our solicitors throughout the whole process but Cherie was extremely helpful in chasing them and making sure everything was on track. She was professional yet friendly and was always there to help. Everyone else I had contact with at Sandersons was also very helpful and friendly and I would have no hesitation in recommending them for either a sale or purchase of a property.
(4/5) - Overall Service
(4/5) - Our Staff
(5/5) - Our Communication
(4/5) - Quality of Service
(4/5) - Would recommend us
[hide all]By Glen Tucker On 18/12/20
Linda Stephens has been absolutely excellent throughout this process and this is the sole reason for the strong review. She has made a very difficult process much easier for me and I would recommend Sandersons purely on her role alone.
(5/5) - Overall Service
(5/5) - Our Staff
(5/5) - Our Communication
(5/5) - Quality of Service
(5/5) - Would recommend us
[hide all]By Jessica On 03/12/20
Hi had the pleasure of liaising with Alex Budd on a recent viewing of a property they we were interested in, we were also going to sell our house via Sandersons too. Alex was extremely professional, knew the market exceptionally well, and was helpful and thorough with the providing information on the service he offered. Due to a change in circumstances we are staying in our existing home. But I wouldn’t hesitate to contact Alex again if things change in the future.
(5/5) - Overall Service
(5/5) - Our Staff
(5/5) - Our Communication
(5/5) - Quality of Service
(5/5) - Would recommend us
[hide all]By Ledjo On 04/11/20
excellent service and very helpful
(5/5) - Overall Service
(5/5) - Our Staff
(5/5) - Our Communication
(5/5) - Quality of Service
(5/5) - Would recommend us
[hide all]By Trudi On 30/10/20
After a year of looking for a house in Maidstone I struck gold with the help of Sandersons
I would like to thank Houston who showed me the house and Linda and Lisa who helped me with the Purchase :-) without them I wouldn’t have just picked my new house keys up !!!
Thank you all for your help x
(5/5) - Overall Service
(5/5) - Our Staff
(5/5) - Our Communication
(5/5) - Quality of Service
(5/5) - Would recommend us
[hide all]By Nick On 16/09/20
Incredibly helpful throughout the process. Their communication was fantastic and they were always checking to see how things were going. It’s a shame the same cannot be said for the solicitors they recommend.
(5/5) - Overall Service
(5/5) - Our Staff
(5/5) - Our Communication
(5/5) - Quality of Service
(5/5) - Would recommend us
[hide all]By Michelle-Lorraine Bailey On 27/08/20
From start to finish Caroline was amazing. So helpful and stayed in contact throughout the process - which was very quick. Kay was extremely helpful with the referencing side of things and had everything completed in days. Definitely the best experience I have had with an estate agent
(5/5) - Overall Service
(5/5) - Our Staff
(5/5) - Our Communication
(5/5) - Quality of Service
(5/5) - Would recommend us
[hide all]By Katie On 18/08/20
All the staff at Maidstone are friendly and professional. From the moment we asked for a valuation to the moment of completion on our dream home, we had the best service throughout. When you call the office it doesn’t matter who answers your call, they know you and you are always made to feel valued! We dealt with Lisa in particular, her professional approach and years of experience helped us negotiate some unexpected challenges with our purchase. All in all Sanderson Maidstone made what is a stressful time that bit more manageable. I would not want to use anyone else. A rarity now days.. an Estate Agent with a heart who’s staff actually care. 5*
(5/5) - Overall Service
(5/5) - Our Staff
(5/5) - Our Communication
(5/5) - Quality of Service
(5/5) - Would recommend us
[hide all]By Lamarah On 26/06/20
Caroline Trigg guided us through our process of renting a property and she was nothing but professional, reliableand supportive. She was an incredible estate agent to have, she was always kind and friendly and was amazing with helping my partner and i, even with our silly questions. So a huge thank you to Sanderson's, and to Caroline. She is definitely an asset to the team.
(5/5) - Overall Service
(5/5) - Our Staff
(5/5) - Our Communication
(5/5) - Quality of Service
(5/5) - Would recommend us
[hide all]By Tracy On 11/06/20
Sandersons were not even our agent but our buyer was selling her property through them. When the sales process fell apart due to the Coronavirus outbreak it was Antony Ludlins who kept the communication wheels turning for the whole chain. Without him the whole process would have been much slower and totally frustrating. Antony worked tirelessly to not only keep his client informed but also the rest of the chain. We are extremely grateful to him for his outstanding communication. I am glad to say that we have now completed the sale and are happily in our new home in Cornwall. Thank you Antony for an amazing job :-)
(5/5) - Overall Service
(5/5) - Our Staff
(5/5) - Our Communication
(5/5) - Quality of Service
(5/5) - Would recommend us
[hide all]By Fay Ball On 18/04/20
Caroline at Sandersons in Maidstone was excellent, showing us round our future home, negotiating with the seller when we made our offer to buy, right through to supporting us to move into the now vacant property during the coronavirus pandemic. She kept us up to date with the exchange and completion and arranged a distanced handover of keys on completion day. She had even gone to the effort of leaving us flowers in our new property. We are genuinely grateful to her and the team for making it possible. Thank you!
(5/5) - Overall Service
(5/5) - Our Staff
(5/5) - Our Communication
(5/5) - Quality of Service
(5/5) - Would recommend us
[hide all]By Zarah On 01/04/20
Anita and Della were great help through the whole process of buying our first home.
Easily contactable and kept me up to date the whole time.
(5/5) - Overall Service
(5/5) - Our Staff
(5/5) - Our Communication
(5/5) - Quality of Service
(5/5) - Would recommend us
[hide all]By Marina Atticus On 12/03/20
Thank you to Lisa for helping secure the sale and purchase and for Kerry for continuing the progression to help us exchange. Very happy with our experience with Sandersons.
(5/5) - Overall Service
(5/5) - Our Staff
(5/5) - Our Communication
(5/5) - Quality of Service
(5/5) - Would recommend us
[hide all]By Louise Jones On 03/03/20
Andrew Greenacre has been exceptionally good at organising contractors and the communication I received from him around progress with jobs and keeping me up to date has far outweighed anyone else I have dealt with. He has been friendly and very helpful and always went the extra mile to make sure jobs were carried out as quickly and smoothly as possible. A very valuable member of staff to Sandersons and one to be recognised for his remarkable professionalism and very courteous manner.
(5/5) - Overall Service
(5/5) - Our Staff
(5/5) - Our Communication
(5/5) - Quality of Service
(5/5) - Would recommend us
[hide all]By Mrs Franklin On 24/02/20
Sandersons did exactly as they promised. They sold our house within 6 weeks and achieved the asking price. Their terms were better than other agents, along with their professionalism.
From start to finish the service was exemplary. We would definitely use Sandersons again and will thoroughly recommend them to anyone thinking of selling their home. I would also like to add that Sandersons were not local to us, but we decided to use them after having a viewing at a property we were interested in. We were so impressed with the viewing agent, he was both informative, honest, but not at all pushy. As most searching is now done online, we realised we could use Sandersons rather than an agent in our town and we are so pleased we did.
(5/5) - Overall Service
(5/5) - Our Staff
(5/5) - Our Communication
(5/5) - Quality of Service
(5/5) - Would recommend us
[hide all]By Vicky Billingsley On 19/02/20
As a landlord I could recommend the team at the Maidstone office highly enough, nothing is ever too much trouble and any questions that I have are dealt with promptly and efficiently.
Client Reviews