Independent Review Ratings
of Sandersons Maidstone

(5/5) - Overall Service

By Nick On 16/09/20

Incredibly helpful throughout the process. Their communication was fantastic and they were always checking to see how things were going. It’s a shame the same cannot be said for the solicitors they recommend.

(5/5) - Overall Service

By Michelle-Lorraine Bailey On 27/08/20

Amazing Service

From start to finish Caroline was amazing. So helpful and stayed in contact throughout the process - which was very quick. Kay was extremely helpful with the referencing side of things and had everything completed in days. Definitely the best experience I have had with an estate agent

(5/5) - Overall Service

By Katie On 18/08/20

An Estate Agent with a Heart! 5*

All the staff at Maidstone are friendly and professional. From the moment we asked for a valuation to the moment of completion on our dream home, we had the best service throughout. When you call the office it doesn’t matter who answers your call, they know you and you are always made to feel valued! We dealt with Lisa in particular, her professional approach and years of experience helped us negotiate some unexpected challenges with our purchase. All in all Sanderson Maidstone made what is a stressful time that bit more manageable. I would not want to use anyone else. A rarity now days.. an Estate Agent with a heart who’s staff actually care. 5*

(5/5) - Overall Service

By Lamarah On 26/06/20

Amazing

Caroline Trigg guided us through our process of renting a property and she was nothing but professional, reliableand supportive. She was an incredible estate agent to have, she was always kind and friendly and was amazing with helping my partner and i, even with our silly questions. So a huge thank you to Sanderson's, and to Caroline. She is definitely an asset to the team.

(5/5) - Overall Service

By Tracy On 11/06/20

Great communication and assistance from Antony Ludkins. He performed over and above expectations!

Sandersons were not even our agent but our buyer was selling her property through them. When the sales process fell apart due to the Coronavirus outbreak it was Antony Ludlins who kept the communication wheels turning for the whole chain. Without him the whole process would have been much slower and totally frustrating. Antony worked tirelessly to not only keep his client informed but also the rest of the chain. We are extremely grateful to him for his outstanding communication. I am glad to say that we have now completed the sale and are happily in our new home in Cornwall. Thank you Antony for an amazing job :-)

(5/5) - Overall Service

By Fay Ball On 18/04/20

Excellent service

Caroline at Sandersons in Maidstone was excellent, showing us round our future home, negotiating with the seller when we made our offer to buy, right through to supporting us to move into the now vacant property during the coronavirus pandemic. She kept us up to date with the exchange and completion and arranged a distanced handover of keys on completion day. She had even gone to the effort of leaving us flowers in our new property. We are genuinely grateful to her and the team for making it possible. Thank you!

(5/5) - Overall Service

By Zarah On 01/04/20

Acres Green

Anita and Della were great help through the whole process of buying our first home.

Easily contactable and kept me up to date the whole time.

(5/5) - Overall Service

By Marina Atticus On 12/03/20

Thank you to the team at Sandersons and Kerry for helping with the progression.

Thank you to Lisa for helping secure the sale and purchase and for Kerry for continuing the progression to help us exchange. Very happy with our experience with Sandersons.

(5/5) - Overall Service

By Louise Jones On 03/03/20

Andrew Greenacre

Andrew Greenacre has been exceptionally good at organising contractors and the communication I received from him around progress with jobs and keeping me up to date has far outweighed anyone else I have dealt with. He has been friendly and very helpful and always went the extra mile to make sure jobs were carried out as quickly and smoothly as possible. A very valuable member of staff to Sandersons and one to be recognised for his remarkable professionalism and very courteous manner.

(5/5) - Overall Service

By Mrs Franklin On 24/02/20

House Move

Sandersons did exactly as they promised. They sold our house within 6 weeks and achieved the asking price. Their terms were better than other agents, along with their professionalism.

From start to finish the service was exemplary. We would definitely use Sandersons again and will thoroughly recommend them to anyone thinking of selling their home. I would also like to add that Sandersons were not local to us, but we decided to use them after having a viewing at a property we were interested in. We were so impressed with the viewing agent, he was both informative, honest, but not at all pushy. As most searching is now done online, we realised we could use Sandersons rather than an agent in our town and we are so pleased we did.

(5/5) - Overall Service

By Vicky Billingsley On 19/02/20

Fantastic Service - As Always!

As a landlord I could recommend the team at the Maidstone office highly enough, nothing is ever too much trouble and any questions that I have are dealt with promptly and efficiently.

(5/5) - Overall Service

By Denia On 17/02/20

Good communication

The team was very helpful especially Lisa. I would email her late night and she would repsond and went above and beyond. So grateful for making purchasing my first house a great experience.

(5/5) - Overall Service

By Sandy On 17/02/20

Moving

Hi all. You made our day each time I rang u or u rang me we would have a laugh, all done a wonderful job to help our move. Thank u so much well appreciated I would recommend u to anybody

(5/5) - Overall Service

By Miles On 30/01/20

Very supportive, well organised and helpful

After viewing a number of properties via other estate agents, all of which were bad to mediocre experience, Sandersons easily excelled. From the time we booked a viewing, they were professional, helpful and actually had answers to some of the questions we had about the property, especially simple stuff like the council tax band, (every other estate agent we’d previously used did not know this and had to call us back a few days later with answers to basic questions).

Sandersons were helpful with recommending independent advisors and solicitors, which allowed us to smoothly purchase the property, ask questions and get answers.

In the final couple of weeks before exchange, Sandersons, especially Kerry Blue, were constantly helping us chase the last couple of enquiries and helping us with the last few preparations before moving.

We highly recommend them and if, at whatever stage in the future, we decide to move on, we’d definitely be contacting Sandersons to help sell out house.

Thank you for all your help!

(5/5) - Overall Service

By Gaurav Asal On 22/01/20

Excellent Service!!!

I was mainly dealing with Kerry Blue.

My purchase was an extremely long winded and stressful process but Kerry was extremely kind and courteous. She gave me excellent advice, was looking after my best interests and made the process manageable.

Without her, i would have been more stressed so thank you Kerry and your team for all the support!!! I recommend Kerry and Sandersons 100%

(5/5) - Overall Service

By Countrywide Signs Maidstone On 22/01/20

Very helpful and professional

As Sanderson’s Maidstone Board Management Contractor, I always feel part of their team. Their instructions are clear, concise and added to the system in a professional and timely manner. When I need to ring the office they are always courteous and friendly and nothing is too much trouble.

(5/5) - Overall Service

By Holly jones & Dimitri Demetriou On 17/01/20

Anita Crispin & Della Goff

Anita and Della have been nothing but helpful, supportive, professional, friendly and reliable to say the least.

Everything was a smooth process they kept us updated, helped with any problems or queries we had.

If we had a choice or had to go through the process again we would love to do it again with them!!!

Della went out of her way when she was on annual leave at Christmas to get our mortgage query done which we were entirely appreciated.

Anita was in constant contact making sure everything was ok, ensuring the house was cleaned before we moved it and always let us have a last minute viewing.

There are more examples why these two are true assets to the company but unfortunately there’s not enough time in the day to list them.

They were amazing and buying our first house has been amazing so we would like to thank Anita and Della for that reason.

Holly & Dimitri

(5/5) - Overall Service

By Naomi R On 15/01/20

Five star service!

From start to finish Sandersons have been five stars!

I saw a beautiful house on the Sandersons website so I called up and was really pleased that we were able to be shown around by an agent the next day. The service from putting in our 1st offer to completion was brilliant. They are a lovely team. We had a rather tricky and unusual situation with our purchase which proved challenging at times however Kerry was absolutely AMAZING and went above and beyond to make sure that the process went as quickly and smoothly as possible. Without her, the process would have dragged on a lot longer than it did! Thank you Kerry, you are a star! We don’t plan on moving for quite a while but when we do, we will certainly be using Sandersons.

(5/5) - Overall Service

By James On 04/12/19

Always there to help, from start to finish.

Anita at Sandersons was a real help throughout the progression of both the purchase and eventual sale of my shared ownership property a couple of years later.

With patience and perseverance when trying to overcome the many roadblocks faced along the way, as well as timely and clear communications - Anita really made a difference.

From my experience, shared ownership transactions are very complicated and for this reason Anita's experience and expertise was extremely valuable.

Thank you!

(5/5) - Overall Service

By Kayleigh On 07/08/19

Simply the best

A MASSIVE thank you to the amazing team in Maidstone, we are now proud owners of a property. Having dealt with other “independent” agents in Maidstone it’s clear to see these guys are number 1 - not only exceptional customer service, they make sure you are informed and feel in control every step of the way. Not only professional experts in their field they provide a personal service which makes all the difference when buying a property. The team also recommended a mortgage advisor who has been brilliant, helped advise us on our options and made the application process pain free (someone we will keep for the future!). Huge thank you to Julie and the team, we would highly recommend to everyone and we will be sure to use you again in the future.