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What to check before you instruct a supplier out of hours

Before you instruct a supplier you should check the following:

  • That your landlord doesn't have a current contract that covers the issue in question eg. British Gas, Swale or Homeserve contract

  • That the issue isn't covered by the management company of the building (if relevant)

  • Ensure that the contractor you instruct has relevant industry qualifiations and insurances

  • If this is an issue you have already reported, check the work has not already been commissioned by your landlord/Sandersons. If you instruct the same work again you may not be reimbursed