Client Reviews
Jackie joined Sandersons in August 2016 as a Sales Negotiator. She has worked in sales and customer care for 30 years for numerous corporate and independent companies. Jackie's daily role at Sandersons includes multiple duties. The priority is answering incoming calls, registering new applicants, answering enquiries, arranging viewing and valuation appointments. It’s imperative to gain good rapport and communication with vendors and applicants to achieve the right sale. A great advantage is being able to meet with our clients on property viewing appointments to understand their lifestyle and requirements.
Why are Sandersons different?
I love the passion for legendary customer care. This is always No.1 priority and something I also strongly believe is the strength of a leading business success. We don’t work from a script or targets (like other agents) - Sandersons work from the heart. We work with transparency, honesty and as a company you can trust.
I have lived in Ashford all my life (50 years!!) from the sleepy farming town that has expanded to the thriving town it is today. As someone that loves their food, I love to dine out and enjoy social evenings with my Sandersons’s colleagues as we are one big happy family. I’m a member at my local gym, but don’t visit as much as I should. My passion is gardening in all seasons and DIY around the home (there is always something that can be improved). I have two grown up children and two grandchildren who also live in Ashford. As I used to be a makeup artist, I have given much of my spare time to The Pilgrims Hospice giving facials and makeovers to clients. Such a great reward to help people feel good about themselves.
What advice would you give your younger self?
Don’t fear life’s challenges ahead, embrace and enjoy the journey.
Kerry joined Sandersons in January 2015 as Team Administrator for the Maidstone Branch. Before joining Sandersons, Kerry worked as a Senior PA in London for 16 years in various industries including the Civil Service, Banking and Property. Kerry is now an essential member of our Development Team, focusing on marketing and social media all the way through to progressing a sale to exchange and completion and is currently taking her NFOPP exams.
Why are Sandersons different? If you want to stand out from the crowd, give people a reason not to forget you. Our marketing is second to none and we do not tie customers into long contracts.
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I live with my 9 year old son near Swanley, Kent. Most of my spare time is spent with my son and our Chihuahua Frankie. When I do have time to myself I like to go and support my football team, Millwall with my family. I have supported Millwall since I was small and have held a season ticket most of my life. I also like to go the gym, theatre and cinema and whenever possible take a holiday in the sun.
What advice would you give your younger self? Be kind, work hard, stay humble, smile often, stay loyal, be honest, travel when possible, never stop learning and love always.
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Charlotte progressed from a career in banking to running her own business as an Independent Mortgage Broker. After taking a career break to have a family, she started working for Sandersons in 2015 and was taken on board to assist in selling a new build site in Ashford. Sandersons were so delighted with the energy & attention to detail she brings that she continued to work for us as Ashford's Sales Progressor. Since joining us we have seen Charlotte push her personal development and we are delighted to have her in the role of Development Manager. Heading up the Development Team, Charlotte manages our property marketing and sales progression.
How are Sandersons different?
Sandersons has made me feel very welcome. Having worked for corporate companies in the past, Sandersons has really highlighted the advantages of working for an independent company. I see this with the way they treat their staff and their clients.
I moved to Ashford with my family when I was very small and have lived here since. I attended the local Grammar School which gave me a good head start into shaping the rest of my life. In my spare time I enjoy spending time and holidaying with my family and friends. I sing in a choir which has given me some amazing opportunities like recording at Abbey Road Studios and singing on stage at Disneyland Paris.
What advice would you give your younger self?
Not to pass up any opportunity. I would rather give something a go and then regret it over regretting not doing something in the first place.
Antonia started working for Sandersons in July 2018. Before this she worked for four years for her family business, an Italian restaurant in Ashford. She also has experience of working in sales for a couple of large retail companies. Antonia currently works as office manager in our Canterbury office. I am also a member of NAEA, making me a fully qualified estate agent
What do you like about Sandersons approach?
I like working for a company that puts both vendors and applicants in the forefront of everything they do, as they don’t tie people in with contracts, they rely solely on building relationships in order to keep people using them.
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I’m extremely family orientated and as well as my large family in Kent, my father is Sardinian so I have a lot of relatives living all over the island. Whenever I have a chance to get away, you’ll find me on the beautiful island of Sardinia. I have also recently been to some other gorgeous countries including Austria, Iceland and Sri Lanka, seeing the elephants in the wild was one of the most incredible experiences.
... I also have an unhealthy obsession with television programme Ru Pauls Drag Race
What advice would you give your younger self?
Don't stress about the future, it will all work out in the end, live in the moment!
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Shayna joined Sandersons in 2022 and is a sales negotiator for our Ashford team. Having spent most of her school years in Qatar, she returned to the UK to complete a degree in BSc Environmental Sciences from the University of Northampton. Her main tasks include registering new applicants, conducting viewings, answering queries over the phone and negotiating offers. She is passionate about delivering excellent customer service and strives to make sure that every vendor and buyer feels valued, cared for and listened to.
Why are Sandersons different?
As an independent estate agent, we have a lot of time for our clients and put them at the forefront of everything we do. We don’t tie vendors into fixed term contracts and ensure that we’re with you every step of the way.
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Having grown up in Croydon, my family moved to the Middle East when I was 10 years old before I returned 8 years later. I’m now a proud dog mum to a 5 year old lab and love taking her for walks at the beach and continuing her gun dog training. I also love travelling and have seen some amazing sights across Thailand, St Lucia and The Philippines, where I’d love to go back. With my family being from Canada and Trinidad &Tobago I also enjoy travelling to visit them as often as I can. I’ve recently taken an interest in houseplants and what started off as a small collection of succulents has now grown to the point where I’ve run out of space to put them all!
What advice would you give your younger self?
Trust in the process, everything happens for a reason!
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Jane has over 30 years experience in the Ashford market place in corporate and independent fields. Jane initially launched and developed a sales office for a Corporate competitor with glowing results. She wanted to be part of an independent agent so joined the Ashford team as Senior Valuer in 2014. Jane brings her proactive approach, unrivalled market knowledge, passion and energy to deliver an outstanding customer experience. She offers sound support and guidance throughout the whole buying and selling process.
Why are Sandersons different?
Our soft personal approach is what I love about Sandersons. As a Senior Valuer I have total freedom to react to each Vendor on an individual basis and tailor a package to fit their particular needs. This enables a Vendor to feel relaxed in the knowledge we work simply on trust and they can enjoy an honest journey in harmony.
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Born to a forces family in Malta I arrived in the UK for my Primary Education in South West London. My parents moved to Ashford where I met my husband and had my own family. I have an array of pets who add a fantastic dimension to my life. I have many hobbies and I am naturally drawn to water whether it be swimming, sailing a Hobie Cat or white water rafting. I am at my happiest by the sea with my family and dogl.
What advice would you give your younger self?
Stand tall, don't take life too seriously and always see the brighter side.
Lettie first joined Sandersons in 2007 as a junior lettings negotiator and was a member of the Canterbury team for six years. She left the company in May 2013 to gain more experience and work in the sales industry for three years. She feels this helped her develop a greater knowledge and confidence in both lettings and sales. We are delighted that Lettie re-joined the Canterbury team in 2016 as a negotiator and brought her experience with her. Lettie is now re-visiting her passion for art and creativity and has joined our Development Team to working on marketing as a photographer.
What do you like most about Sandersons' approach?
Having experienced the work ethic and culture in other Estate Agencies I can confidently say that Sandersons approach to all aspects of lettings and sales is different as they genuinely care about the customer and the experience that they receive at every stage of the process.
I live in Faversham and have worked in Canterbury for the last twelve years. I live with my long term partner who I met at secondary school. After 16 years together we have just tied the knot and had the most beautiful wedding in Skiathos. I enjoy exercise and cooking and have recently taken up photography which has revived the creative side of my personality. I took GCSE and A level art and this has reminded me of the passion I have for all things creative. I also enjoy holidays in hot sunny climates and hope to travel more in the future as I still have much of the world to see.
What advice would you give your younger self?
If I could give my younger self some advice it would be to have a bit more belief in myself and not to worry so much about the little things.
Kate’s interest in property started in her early twenties she bought, renovated and sold various homes on her way up the property ladder. This passion for houses extended into the renovation of a Somerset farmhouse before moving on to project managing a new build and all the associated problems. Kate has lived in and around Wells all her life so with her local knowledge and coupled
with her knowledge of self builds, eco homes as well as the more traditional building projects she is in an unparalleled position to help you sell or buy your home.
Before starting in Estate Agency and while her family were young, Kate’s love of the countryside lead to her buying and renovating a small farm and producing home grown free-range pork. Along side this she set up and ran a property agency involved with short-term lets for festivals and holidays. Kate is a proactive member of her local community having served as a parish councillor and is regularly involved with a local children’s activity group. Kate is at her happiest when in a pair of wellies and can now be found in the picturesque village of Croscombe walking her dogs and enjoying entertaining in her latest eco-home building project.
What advice would I give my younger self?
Excess worrying is not a great use of time and its ok to sometimes be out of your comfortzone.
Antony joined Sandersons in 2014 and is our Ashford & Folkestone Branch Manager. After attending Grammar School and achieving 3 A-Levels, Antony went into further education at Nottingham Trent University where he gained a 2:1 (BSC Hons) degree is Sports Science and Management. He joined the property industry back in 2006 where he worked his way up from a Negotiator to a Branch Manager within 4 years making a name for himself via two Corporate Estate Agency competitors along the way. He has been in this role ever since and is and is also NAEA qualified. Antony is involved in sales and lettings property valuations, negotiating offers, sales progression as well as the other day to day tasks of keeping the office running smoothly. He brings huge enthusiasm and energy to the role and believes passionately in working in association with clients to deliver a top end service. His commitment to this end is evident in his dealings with vendors and landlords alike. Question re Sandersons approach - Antony is extremely passionate about providing excellent customer service in addition to achieving top results for his clients and achieves this by building relationships based solely on trust. An example of this is one of our major Unique Selling Points in the fact we do not tie our clients into any fixed term contract unlike the majority of other Estate Agents.
Why are Sandersons different?
At Sandersons, we have an extremely pro-active approach to business which helps us to achieve top results for our clients. We achieve this by maintaining sensible stock levels which we regularly ring and email out to our entire database of registered applicants in addition to regularly rotating our office windows with fresh property stock, updating our property images and particulars online as well as our Featured Property Listings on the portals.
I joined the estate agency industry in 2006 and have worked in Ashford for the majority of the time as well as Folkestone, Dover and Canterbury so I have a good knowledge of the local market and surrounding towns. When away from the office, I have my hands full with my son and have always been a keen sportsman. I enjoy running but playing and watching football is my main passion.
What advice would you give your younger self?
Don’t waste money on a nice car, put it into savings or property!!
Chris joined Sandersons in 2009 specifically to launch the Ashford office. We subsequently saw unprecedented growth in Ashford as new customers benefited from the attention to detail and flair that Chris and his team brought to the role. In 2011 Chris moved to our Canterbury office to head up an experienced sales team that continued to grow year on year. As well as continuing to help the Canterbury team grow, Chris is also part of the Leadership Team and his roles include overseeing the company finance and overall performance. Chris has previously worked in kitchen design, recruitment and as a Procurement Manager for a Kent based property developer.
Why are Sandersons different?
Knowing that my opinion matters is a big reason I enjoy working for Sandersons. Not tying clients into fixed term contracts was an idea I put forward and it was embraced by the Directors. I believe it is one of the key ways we are different to other agents.
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I have lived in and around Canterbury most of my life and currently live in North Canterbury. I met my wife in 2003 and we have two children who attend local secondary schools. Although a lot of my time is spent with my family, I have a real passion for sport. Over the years I have particularly enjoyed playing football and squash competitively. Unfortunately following ACL injuries and two knee operations I have had to find other ways to keep fit. Since 2013 I have enjoyed boxing training and although I don’t fight competitively, I enjoy pushing myself with this type of training. Over the years I have tried to do my bit for charity. I raised money for the British Heart Foundation by cycling 54 miles from London to Brighton. I took part in a Tough Mudder event to raise money for Dancing Eye Syndrome Support Trust and a Commando Run to support Mental Health Resource. I also managed to get my wife and two children to take part in a Colour Me Purple 5k run to raise money for The Wisdom Hospice.
What advice would you give your younger self?
Spend less time worrying about things outside of your own control.
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Vicky joined the Sandersons team in 2018 and has worked in both Lettings and Sales, now predominantly in sales. She has worked within the Estate Agency industry for the last 20 years and has gained valuable experience.
At Sandersons she registers applicants, arranges and meets clients on viewings, handles enquiries and offers. She enjoys working within the busy team and loves to get out and about to meet Clients.
What do you like most about Sandersons' approach?
We treat each Client as an individual, which enables us to meet their needs and therefore provide an excellent service.
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Vicky grew up in Canterbury and moved to Chartham with her fiancé 15 years ago. They have two children together.
She loves spending time with her family. She often takes the children to the beach, goes swimming and likes to go for bike rides.
She enjoys beach holidays and often goes to Spain for the warmer weather. She has also recently been to Centre Parcs, which was a busy and fun break!
What advice would you give your younger self?
Make the most of every opportunity.
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Alex has worked within Somerset for most of her life. She started her successful working life for a well-respected, independent estate agent in central London before moving back to her roots in Somerset and having a family. Having bought, sold and refurbished various homes in Somerset, she then started and ran a successful delicatessen and café in her local village before returning to the
world of estate agency.
Alex has a knack at matching the right person to a property with her ability to really listen to what people want and enjoys nothing more than making this happen. Her attention to detail and skilled negotiating has led to many successful transactions over the years.
Alex loves meeting up with friends whether for dog walking, playing tennis or just for a good chat. She is a member of various local clubs. A shared passion with her husband is food and cooking so along with her family, Alex enjoys socialising with friends and supporting local events in and around Wedmore. She studied history of art and spent time in Italy in her younger life and this has helped form her style and passion for interiors.
What advice would you give your younger self?
Never miss an opportunity – Seize the day!
Heidi joined Sandersons in 2017 and within 18 months started valuing property. Due to her dedication to helping people and knowledge of the Canterbury property market this ensured that she soon became the senior property valuer in our Canterbury office. She enjoys the team spirit at Sandersons and the way she feels valued as a staff member. I am also a member of NAEA, making me a fully qualified estate agent.
Why are Sandersons different? Sandersons commitment to their clients, future goals and the friendly atmosphere in the office is the reason I have stayed committed to their employment.
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My spare time is taken up with my part time vocation as a past life regression therapist, my family and friends and I’m soon to get married for the second and final time. I have a 4-year-old grandson so that’s a joyful part of my life especially as he lives with me and pulls all my plants out and generally trashes my house.
What advice would you give your younger self?
Youth is wasted on the young so enjoy every day until the wrinkles appear.
Linda started her career working in various management, training and administration roles before moving into the mortgage industry where she gained valuable experience within the housing market working for a local independent mortgage advisor in sales progression and insurances. From there, she moved across to work as a Personal Assistant to the Regional Director for a government housing agency before joining Sandersons in 2011 to help grow the Ashford branch. Linda has been a major part of very exciting times for the Ashford branch. Growing from a small office with just 2 people to a branch that is a highly competitive leader within the Sandersons group and local area.
Having lived in Folkestone from a young age and worked in the Ashford area for the last 20 years, Linda has seen many changes to the industry and how it’s affected the local towns and surrounding villages. Both Folkestone and Ashford have lots of exciting opportunities happening at the moment. Folkestone has had a massive injection of life with the Harbour Arm, seafront and other developments being built and old buildings being renovated and brought back to life as well as lots of independent restaurants, bars and boutique hotels making a statement on the town. Ashford is constantly growing with lots of new developments being built.
Linda returned from Maternity Leave in January 2020 to support our Land & New Homes team. We now see Linda within our Development Team, focusing on marketing all the way through to progressing a sale to exchange and completion.
Why are Sandersons different?
I like how flexible we are to each individual or property needs – no two properties or people are the same and nor are we. Not tying people into a contract proves how confident we are about how we perform and how passionate we are about what we do.
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Linda doesn’t really have “spare time”. Despite being a Mum, she still has quite an active social life and quite often can be found in London’s West End or watching bands. When she’s not doing this, generally you will find her spending time with her family when she’s not camping at a VW festival, holidaying or being a tourist somewhere! She has taken part in various charity events including dog walks, Cupcake days, walks and colour runs for Alzeihmers, Pilgrims Hospices and various other charities.
What advice would you give your younger self?
SAVE! I was so fortunate to be able to live with my parents for a long time – so I really wish I could have saved more money than I did! I could’ve had multiple properties by now!
Matt graduated from Canterbury Christchurch University in 2013 with a degree in Photography. He also holds an Adobe Certified Associate qualification for the use of Photoshop. Since Matt began photographing properties in 2014, he has photographed a wide range of homes for estate agents and property developers. He is also involved in marketing, advertising, graphic design and social media.
What do you like most about Sandersons’ approach? It is refreshing to work for an agent that has such a straight-forward approach and to work with colleagues that are all working as part of a team.
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My personal photographic work has been selected for a number of competitions, it was most notably featured in the Royal Photographic Society 'International Print Competition', as part of it was included in a touring UK exhibition. I also held a solo exhibition in Broadstairs, Kent. Aside from undertaking my own photography, I enjoy snowboarding and skateboarding. I also have a passion for travelling, in 2016 I went on a trip around the world. In my spare time I go snowboarding at the local dry ski slope, go skateboarding or spend time with my girlfriend. What advice would you give to your younger self? Do what you enjoy because life is short.
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Emily started out in the property industry in a London based estate agency in 2018 working part time to help support herself whilst attending University.
After graduating with a degree in Animal Behavioural Science and Welfare in 2020, she started working full time as a Residential Sales Associate for the next year, until moving into Property Management in 2021. This was when she decided that the property industry is where she can see herself working and progressing within her professional career.
After purchasing her first property in 2022 at age 24 and moving to Maidstone from London, Emily joined the Sandersons Property Management team which has been fantastic for both her and Sandersons! Emily's valuable knowledge and friendly approach make her a wonderful asset to the Sandersons family.
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I grew up in southeast London with my family of 3 sisters and 2 brothers. I lived with my parents and my two cats until moving to Maidstone in 2022 with my partner after purchasing our first property, where we live together with our dog and cat.
I have a passion for animal care (especially cats, they’re my favourite!) and spend time taking care of my pets and making sure they have the best life.
When I am not working, I spend most of my weekends visiting family and going out with my friends. I can often be found hanging out with my friends and ‘living my best life’!
I very much enjoy getting out of the country whether it be a city break to Europe or to visit my family in USA - I love an adventure! I have been to lots of places but somewhere I will aways return is Disneyland in California; I am a big Disney fan!
Life is hectic with travelling, friends and a having big family, but I wouldn’t trade it for anything.
What advice would you give your younger self?
Things do not always pan out the way you think, but they will turn out in the best way and the universe has a plan! Don’t sweat the small stuff you will be okay!
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