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Average Independent Review Ratings


Overall Service:

4.9

Our Staff:

4.9

Communications:

4.9

Quality of Advice:

4.8

Would Recommend us:

5


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Average Overall Rating From 56 Reviews


Client Reviews - Showing Reviews 1 - 20

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Excellent service throughout the process. Kept up to date at all times and always willing and prompt whenever I had any questions.

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Professional, friendly and incredibly hard working

We bought a house through Sandersons earlier this year. Even though they weren't 'our' estate agents they were incredibly efficient, managed the entire chain almost single-handedly and pushed the sale through speedily despite some significant challenges.

Charlotte and the team took the time to get to know us and we felt we were always being treated with honesty and professionalism. It was made very clear to us as buyers what we needed to do to progress the sale and on exchange and completion days Sandersons were the first to update us with progress reports.

Nothing was too much trouble and we were greeted by a lovely card and bottle of wine when we picked up the keys.

I have never really understood before the value of the work a good estate agent does. Charlotte and the Sandersons team demonstrated exactly what a dedicated agency can bring to the process. If we ever sell this house we will be using Sandersons and I couldn't recommend them more highly.

Thank you for everything!

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Brilliant

Ashford office were a pleasure to deal with.

From the cheery and friendly first initial call (Jackie) to everyone who accompanied is to viewings, the calming manager when it was all going wrong with our buyer but most of all when it all looked hopeless and Charlotte stepped in. We truly believe she waved a magic wand. We have no intention of ever moving again but would recommend you totally to anyone.

Thank you.

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Would highly recommend!

Sandersons have been great from start to finish. We have just brought our first house and everything went perfectly. Always updating us with information and keeping us informed, they explained everything in an easy way for us to understand and were so friendly and polite. I would recommend anyone to use Sandersons as you will not be let down. Thank you so much.

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A Great Job

Although we were not the ones employing your services as we were buying the property, we thought that the Ashford Sandersons staff did an outstanding job.

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Fantastic Service

Fantastic service throughout the whole move. Always there when we needed them and any viewings we wanted they would always go that extra step to make it work. Neil and Kay from the Canterbury branch were superb. Would highly recommend Sandersons thanks to an easy and hassle free move.

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Superb

Sandersons have remained very professional, thorough and friendly. Special mention to Charlotte who from the word go has made sure our sale went through as smoothly as possible.

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We could not have had better service from your ashford office especially Charlotte in our opinion she was brilliant very helpful and went the extra mile.

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Excellent

As first time buyers Sandersons made the process very easy, always helping to explain the process when we weren't sure what should be happening. Everyone was really friendly and always on hand to help.

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The service from Sandersons and all the staff was very good.

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First time buyer

The whole process was made easy, everything was explained to us at each stage. I would recommend sandersons 100%

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Excellent service

Having recently purchased five properties in Canterbury, I would say Sandersons were by far the best estate agents I have come across. Good knowledge and advice from the outset, but most importantly, once my offer was accepted, the team driving the sale through were a revelation. In constant communication with my solicitor the vendors solicitor and myself. Thank you for your professionalism, I would certainly recommend them as a purchaser.

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Good service overall



Good to very good service despite difficulties with the vendors solicitors (not Sandersons fault) and would especially mention Kay who chased hard to get a result.

Would recommend.

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Saved me from going insane

If it had not been for Kay I think I would either have gone mad, committed suicide or committed murder. She did everything I asked which greatly assisted both my sale and purchase.

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Good service

The person in charge of my file was very helpful and always answer my emails promptly. She was very nice and efficient.

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Extremely professional

I was very impressed with the level of service I received. There was regular contact regarding my purchase and excellent communication. I wouldn't hesitate in recommending Sanderson.

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Great professional and friendly team in the Canterbury office.

We would like to thank the whole team in the Canterbury office. Nothing was ever too much trouble whenever we telephoned. Particularly Neil who expertly helped us through the purchase of the house and Kay who advised and guided us through the process from the purchase to completion. Her very friendly efficient communication on updates were much appreciated. When it came to letting the house and take over the existing rental Jess's knowledge and help made it a smooth and stress free transfer. A great team and thanks to you all.

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Great service

We received exceptional attention and service through all parts of the selling process, we have sold through various other agents over the past 20 years, 6 other agents in fact, all of whom have left us wanting. Sandersons are the exception, if you're selling, you need to use these guys.

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Fantastic Service

Hello, as buyers we are pleased and very happy with the way our purchase was managed. We were contacted and informed about everything we needed to know. From the day our offer was accepted to completion it took exactly 12 weeks without any problems whatsoever. Would definitely recommend Sandersons UK to anyone.

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