Block management

The Block Management department provides block and estate management services to new and existing developments of various sizes and complexity. Our clients include residential management companies, right to manage companies, freeholders and property developers. We understand that our clients are individuals and the needs of each development differ.  As in independent agent established since 1992, we have the experience to provide solutions and tailor our services to meet requirements.

Our aim is to make the business of managing your residential block as simple and straightforward as possible by taking care of, the often complex legal and regulatory requirements that come with being responsible for a block of flats.  We appreciate that all blocks have differing requirements and we will adapt our services and fees to suit the needs of each client.

Our dedicated team will work closely with both landlords and residents to provide an effective management package, which includes but is not limited to the following services:

Day to day to management

• Regular site inspections (grounds & internal communal areas)
• handling emergencies
• Online maintenance reporting function
• Arrange grounds maintenance, repairs and cleaning contracts
• assist with implementing block, directors & officers Insurance
• Provision of third party contractor service contracts
• Ensuring compliance with covenants in leases and Statutory provisions
• car park & bin store management

Financial management

• full accounting service and liaison with auditors
• collection of service charges and ground rents
• arrears mangement
• preparation of service charge budgets

Strategic management

• Planned preventative maintenance
• Improvement works
• Organisation of section 20 consultation procedures
• 10 year maintenance plan
• Long-term financial forecasting to reduce unexpected costs

​Company secretarial services

• Arranging and attending annual general meetings
• Maintenance of the statutory registers
• Ensuring the prompt filing of statutory information
• Preparing and issuing share/membership certificates
• Responding to solicitors enquiries upon the sale of a flat in the block
• Providing members/shareholders with proposed written resolutions

Communication

• dedicated, in-house, experienced team​
• online fault reporting with updates
• online access to service charge statements
• regular dialogue & updates on progress of works
• leaseholder forums
• Maintaining records of occupiers to contact in case of emergency
• Facilitating the granting of consents (e.g. alterations, sublet, keeping pets)

How easy is it to swtich from my existing block managing agent to Sandersons UK?

Your existing provider may imply that switching is irksome, but this is not the case. Sandersons UK will liaise direct with your current agent to release previous correspondence, existing balances, invoices, credits, maintenance contracts. Existing contracts can be re-evaluated at the next budget review. We would inform all leaseholders of the management changes, details of our online reporting tools and who to contact.