Sandersons UK Reviews

Start your search

Ashford Branch

Select a branch

30 North Street, Ashford, Kent, TN24 8JR

Estate & Letting Agents Ashford

Standard Opening times

  • Mon - Fri: 09:00 - 17:30

  • Saturdays: 09:00 - 17:00

Address:
30 North Street,
Ashford, Kent, TN24 8JR

Phone:
01233 629 629

Email:
ashford@sandersonsuk.com

vCard:
Download Branch vCard

View all of our properties

For sale For rent

Sandersons UK in Ashford

Sandersons have traded in Ashford for over a decade as a reputable independent agent. This is reflected in the reviews left by our clients.

Book a free valuation today

Find out how much your home is worth with a free valuation.

Free valuation

Average Independent Review Ratings
of Sandersons Ashford


Overall Service:

    

4.9 / 5

Our Staff:

    

4.9 / 5

Communications:

    

4.9 / 5

Quality of Advice:

    

4.9 / 5

Would Recommend us:

    

4.9 / 5

Average Overall Rating

4.9 / 5
From 193 Reviews


(We have partnered with HelpHound so you can be confident these reviews are genuine unfiltered opinions)


(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Ben On 14/09/20

Nancy offers a 'Fancy' Service

Nancy (Ashford Branch) has been fantastic, helped us through getting let into a lovely house, really appreciate how hard her and the team have worked, fully recommend Sandersons, great company and team!

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By On 11/09/20

Outstanding service

First class service from the moment of the initial contact. The team ensured that the property got maximum exposure via the various media/online companies, to make sure the right buyer was found. All of this during the challenging times of the Covid 19 pandemic. Special thanks to Cherie who liaised with numerous parties and solicitors in what was a lengthy chain with the added complication of me not being based in the U. K. Cherie’s Customer Service is fantastic. I can highly recommend Sandersons.

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Mark On 21/08/20

Amazing service



Having been in the property business myself for over 20 years I knew it was very important when choosing the right estate agent to get the best price possible within the quickest timescale.

And I must say choosing Sandersons was the best decision I could have made.

The service I’ve received by the team especially Jane Hills has been absolutely amazing. The property was sold to the first people that viewed the property and throughout the sale Jane has kept me fully updated at every single stage.

I couldn’t have been any more pleased with the buyer that they found and the way in which the transaction was handled

I will be recommended Jane to every person that is thinking of selling a property in the Ashford area.

Well done excellent job

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Nick B On 18/08/20

Rental In Central Maidstone

This is the first time we have used Sandersons to market our rental property. Caroline was a delight to meet and work with, very professional and quick to respond and deal with any queries. Great tenants found on the first day of marketing who we are very happy with so will definitely look to use again in the future.

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Harriet On 17/08/20

I want to thank everyone at Sandersons Ashford, especially Jane - who has been fantastic throughout the whole process of buying our new home.

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Allan & Briony Brooks On 06/08/20

Thank You Sandersons

My wife and I were inbetween moving back too the UK from Moscow during the covid pandemic and trying too move back to the UK rent a property with our Cat Shadow Cat that would be close too where my wifes new job was starting. We were really worried because most estate agents chose to ignore us because of our Cat but Houston at Sandersons quickly got back too us with an amazing property that was perfect for our Cat and in not only the right and beautiful location but suited us all down too the ground. Even the rental price for what the property is, in its location is fantastic value for money.

We signed all the paperwork over the internet from Moscow and Haley and Houston worked with our amazing landlady Sophie too ensure we were able too move in when we were able too get an emergency flight back.

The team at Sandersons did their very best to ensure our stress of moving back from Moscow into our new home was stress free and had absolutely no complications. We would have been homeless if it had not been for them so we cannot thank them enough for making our move back to UK happen.

Everything was perfect on our arrival and we love living here. Sandersons are without a doubt the best estate agents we have ever used to find a property.

Thank you guys. Really excellent job. You guys are awesome.

AL, Briony & Shadow Cat

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By T. Stevens On 24/07/20

Above and Beyond expectations

The standard of product was amazing - I always considered Sandersons to be the 'executive' level estate agents, but I got the executive treatment for my modest 3 bed and it sold quickly having come to them following a failed sale previously due to C19 issues.

The % payment was slightly higher than some competitors, but photos, floor plans and quality were all included so actually good value.

Cherie the Progresser really understands when a matter is urgent and worked well out of her hours to push this sale through, actually getting buyers down to sign contracts the day before deadline in the evening and then hand delivering them to the solicitors to make sure the exchange took place.

Would most defiantly use them again, but now we are moving into our dream family home, hopefully not for some time!

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(4/5) - Quality of Service

(5/5) - Would recommend us

By Vijay On 09/07/20

Fantastic experience 5* !!!!

Fantastice experience.

Cherie has been very helpful, engaging and extremely professional throughout the whole process.

We are very happy and would highly recommend her service again.

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Michelle On 16/06/20

Outstanding

I had the pleasure of dealing with Anita, absolutely fantastic, from start to finish, credit to the company! 5+ stars.

(5/5) - Overall Service

(4/5) - Our Staff

(4/5) - Our Communication

(4/5) - Quality of Service

(5/5) - Would recommend us

By Amy Renwick On 15/06/20

Purchasing a house

Overall we have had a positive experience with Sandersons when buying our first home. They have been great at keeping us updated throughout the process and will always give us a call back and even through Corona Virus.

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Jade Langley On 10/06/20

Rental - Review

I currently live with my mum who is shielded due to the coronavirus. I have not been able to leave the house or carry out my job due to this and have struggled keeping my mum safe and committing to my job role. Julie at Sandersons within an hour managed to arrange a viewing for me and Anita the property manager was able to complete all applications for my rental rights to be approved. Within less that 24hrs, my rental tenancy has been accepted and I have a move in date! I genuinely could not thank Sandersons enough - now I am able to keep my mum safe during this horrific pandemic AND carry out my job! I could not recommend Sandersons enough!!

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Rina On 21/05/20

Thankyou for helping us buy the home.

We are very thankful to Cherie and the Sanderson Ashford team. Excellent team, because of whom we were able to buy the home we were looking for. Can’t thank enough for the help. Would recommend it to others as well.

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Graham Stoodley On 12/05/20

Friendly and reliable staff

Cherie and the team we’re amazing in selling my property fast.

They are all friendly and couldn’t do more to help me move.

Thank you so much for all your hard work.

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Marina On 07/05/20

Amazing job

I am very grateful for all the help that Cherie has given to me. She is professional and a very nice person.

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Rachael Burley On 20/04/20

Amazing.

I brought my house through Sandersons back in 2015 and was so happy back then that we had to use to them again.

From start to finish through this pandemic the whole company have been amazing.

They have been in contact all the time but not over the top.

Our buyers were somewhat awkward but Sandersons were brilliant sorting everything out.

I’m sure at some point everyone in the company helped out but would like to say a massive thanks to Cherie. Will definitely use you again.

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By John Burley On 17/04/20

Wonderful staff

At a very difficult time (covid19) the staff, Ceri and Cherie were amazingly helpful. Even with a very difficult buyer. Jane was fantastic and even when we had decided a price for sale she continued to drive to make our sale better. We thank you for all your help. If we ever sell again it will hopefully be through you.

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Kye On 30/03/20

Moving made easy!

Cannot thank Anita enough for making buying my first home so stress free and easy! From before viewing right through to completion and all the way through in between, Anita's knowledge of the process as well as timely updates made me not have to do much more than listen. Thank you! :)

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Ryan Bentley On 30/03/20

Our dream home became a reality

Hi Antony,

Firstly I hope this finds you, your family and the team at Sanderson's well and healthy during this crazy time.

We wanted to say a massive thanks to you and your team for helping us getting all the way from putting our house on the market to picking up the keys on Friday to our 'dream home'. We are still a little bemused by all the space and the level of luxury this house provides us and how lovely it will be for the bump when he arrives in June. Rocco is getting a great thrill out of running from room to room and having all the space. Thanks again for managing everyone's expectations through a challenging time and certainly closing last week was the RIGHT thing to do.

Many thanks again and we will also get something up onto the website and Google soon.

All the best and stay safe!

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Hazel Lai On 24/03/20

House sale.

Excellent service throughout, thank you!

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Dave On 19/03/20

For reasons completely beyond their control, our sale did not progress smoothly. However, the team at the Ashford branch went above and beyond the call of duty in order to progress things to a successful completion - big thanks to you all and I wouldn't hesitate to recommend you.