Independent reviews

Although the majority of our business comes from word of mouth, we’re thrilled to have an average rating of 4.8/5 from over 1000 independent reviews on Google and Helphound.
 

Leave a review for your local team:
Ashford  l  Canterbury  l  Maidstone  l  Wells

 

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"Sandersons through their excellent marketing techniques achieved 15% more for my property than two budget estate agent valuations and 11% more than other local high street estate agents, proving you get what you pay for. I cannot praise Chris, Charlotte, Vicky and the Sandersons team more highly for their professional support throughout the entire sales process. Moving home can be extremely stressful however we felt from the outset we were in safe hands. I would reccomend them to any potential seller." ★★★★★
 

- Google review from S. Byfield
 

"Having bought and sold 2 properties with Sandersons this year we cannot praise the Wells team higher. Both Alex and Kate were so helpful and their knowledge of the market and attention to detail was superlative. Highest praise must go to Charlotte, our Sales Development Manager who held our hands and instilled calm and encouragement. Thank you Sandersons." ★★★★★
 

- Google review from S. Dunne
 

"I have been dealing with Sandersons of Canterbury for a long time. I want to refer to my recent experience with Kerry Blue who was assigned to me as a Sales Progressor for a property. Kerry who is very enthusiastic and relatable updated me throughout the process and provided all the information I needed to complete the paperwork. I was impressed by the prompt response and the precision with which the information were delivered. To assign Kerry as a point of reference was a great decision for speeding up the completion of the transaction without which I may have had to tap on different sources to obtain information. Well done Kerry thank you." ★★★★★
 

- Google review from I. Yassien
 

"Alex and Kate were very professional, polite and accommodating. They managed within three months to sell our house. Two previous agents had failed to do that over a two year period. They were effective at matching the house with a serious purchaser. This seems to be their forte supported by an extremely diligent Kerry in the back-up team. The service was in great contrast to our previous experiences. From our first meeting, we felt confident with Alex and Kate. This was borne out by their excellent communication throughout the sale. They cared about us and about selling our house. From every perspective, we cannot thank Alex, Kate and Kerry enough. We have no hesitation in giving them the very highest recommendation." ★★★★★
 

- Google review from R. Higgins
 

"Sandersons Estate Agents were a pleasure to deal with, providing an excellent professional service throughout the whole process. Antonia's enthusiasm for the house from the start gave me great confidence and her personal interest and determination to find a buyer for my mother's property and provide help during the whole process was most reassuring. Once the sale had been agreed, Kerry kept me regularly informed with the progress and contacted me immediately when action was required in order to reach an eventual completion. She was a great help. I would have no hesitation in recommending the company. Thank you to all the team. Your efforts were much appreciated." ★★★★★
 

- Google review from D. Lucas
 

"Kate and Alex did an amazing job of selling my house - I had multiple offers very quickly, (great, targeted marketing) and they held me and the process together the rest of the way.The communication was faultless , they have exceptional local knowledge and are very professional with a personal touch. I can’t recommend them enough." ★★★★★
 

- Google review from M. Garcia
 

"We have just exchanged contracts on a house purchase through Sandersons in Wells. It’s been a complex and long (six months) process but I’m in no doubt that the stress levels were reduced thanks to Kerry, in their progressions team, and Alex in the Wells office. Despite not representing us in our house sale, Kerry was the person who constantly kept us up to date with all the details of the delays and reassured us at all the key moments. We would highly recommend Alex and Kerry at Sandersons." ★★★★★
 

- Google review from K. Miller
 

"The service to re let my home has been fantastic from start to finish, with excellent up to date information throughout the process. All staff involved have made sure the short vacancy period was not at all difficult for me as the landlord. A five star performance by Julie, my main and initial contact for the process!" ★★★★★
 

- Google review from R. Dunham
 

"From the outset, Sandersons have been efficient, courteous and helpful. We dealt with Antonia initially and appreciate all her efforts in the early stages. As the deal progressed, we had outstanding support from Charlotte. She was fantastic in pressing both sets of solicitors. Charlotte went above and beyond to gather information which certainly speeded up the sale. Charlotte is enthusiastic and positive, and we really value her hard work. Of all the professionals we dealt with, in the process of buying and selling, Charlotte was head and shoulders above the rest. Thank you, Sandersons." ★★★★★
 

- Google review from Y. Perkins
 

"The Sandersons team made the sale of our property a seamless experience. From marketing advice, accurate price point, professional photographs, sales experience, they navigated a successful sale in a very difficult market. We had continual communication every step of the way and never had to chase anyone! We absolutely recommend trusting Sandersons for your property needs." ★★★★★
 

- Google review from M. Devlin
 

"From start to finish of our moving journey, Alex at Sandersons has been at our side. Clear and prompt communication, advice and support. In this very testing time with the housing market, I am not sure the chain would have stayed intact without Sandersons support." ★★★★★
 

- Google review from J. Turland
 

"Julie was unlike most estate agents I have met before. She was patient and willing to make the effort in understanding my needs rather than pushing for her interests. I was able to immediately create a rapport with her which ultimately helped both me and her. Would highly recommend her and her agency." ★★★★★
 

- Google review from S. Goyal
 

"We have been very impressed with the service Joe Galton has provided. He has been very professional and helpful, we would recommend Sandersons as an Estate Agent." ★★★★★
 

- Google review from C. Green
 

"I cannot recommend Sandersons Estate agent enough for selling my father's house. They were simply amazing dealing with what was a difficult sale. They keep me informed and gave their advice each step of the way. I cannot thank them enough.They are a professional safe pair of hands in negationating and overseeing the sale of the house. I will certaily use them again. Once again, Thank you." ★★★★★
 

- Google review from K. Langley
 

"Emily Willis, is amazing I can't fault the service, her communication is prompt, polite and always willing to go above and beyond to answer enquiries, an absolute asset to her company. ★★★★★
 

- Google review from J. Cashion
 

"We are about to leave a property managed by Sandersons that we have rented for the last 6.5 years, so I wanted to take the opportunity to say what excellent service we, as tenants, have received from them. So often, letting agents seem mainly to have the landlord's interests at heart, but with Sandersons we have always felt that they have been equally concerned that our experience should be as good as possible - whether maintenance or periodic inspections or anything else. And this has never been more true than now, where Harry Brewer has been our point of contact. Harry has seemed to go out of his way to make sure that the conclusion of the tenancy has been handled with care, sensitivity and consideration. In this way, he has helped make sure that we have had a fitting end to a very happy time. We are very grateful to him and to every member of the Sandersons team we've come into contact with throughout." ★★★★★
 

- Google review from M. Atherton
 

"From the moment I made contact everyone at Sandersons has been so helpful, friendly and made things easy for us. I have really enjoyed such a smooth process and all my worries and questions were answered swiftly and professionally. A really great service - thank you." ★★★★★
 

- Google review from Louise
 

"Jackie and Jane have been fantastic during our experience giving us nothing but good advice and helpful information they are both friendly and professional." ★★★★★
 

- Helphound review from Nicky
 

"We have found our last two homes through Sandersons and have recently had a fantastic experience with Julie, who helped us secure our new home. She has been so kind, generous with her time and provided a personalised service. We couldn’t have asked for better." ★★★★★
 

- Helphound review from Emma

"I've been working with Sandersons for over a year as a contractor, my main contacts have been Emily and Debbie who are both incredibly helpful, thorough and professional. Would always recommend!" ★★★★★
 

- Helphound review from Ed

"Like Their Tag Line Says 'an Agent Who Actually Delivers What They Promise' We have been impressed with Sandersons UK from day one when we had our property valued. All the staff we had contact with are excellent. From Alex through to Cherie and everyone in between. Cherie in particular has made the final stretch less stressful by prodding and prompting solicitors who work to their own timetable. Wouldn't hesitate to recommend Sandersons UK to anyone selling or buying a house.★★★★★
 

- Helphound review from Trish

"The company is amazing and they are very supportive and they keep you up to date on the processes. If it wasn’t for this company I wouldn’t of been able to secure this home for me and my family and they were very helpful with advice" ★★★★★
 

- Helphound review from Danielle

"I would recommend without doubt Sandersosns Ashford Estate Agents as the team was very helpful and supportive through our buying/selling journey. I wish all the best to the whole team" ★★★★★
 

- Google review from A. Baranovska
 

"Emily Willis, is amazing I can't fault the service, her communication is prompt, polite and always willing to go above and beyond to answer enquiries, an absolute asset to her company." ★★★★★
 

- Google review from J. Cashion
 

"I have just started letting my property via Sandersons (fully managed) with the help of Julie and Nadeem, and can honestly say that so far the experience has been incredible.Being a new landlord, I have had plenty of questions that have always been answered promptly but also in the depth that I required in order to fully understand.
It is only early days, but I really do hope this service continues throughout. If it does, I would want to provide 6 stars to Julie and Nadeem for going above and beyond in helping me rent my property and having such a pleasant experience doing so." 
★★★★★

 

- Google review from R. Holmes
 

"Sandersons are a really professional estate agents. We can thoroughly recommend them. Their marketing of the property is first class and certainly achieves results." ★★★★★
 

- Google review from D. Curran
 

"From start to end Sandersons have been professional, easy to talk to and very informative - special thanks to Jane for the listing and Charlotte for all the hard work bringing everything to a close" ★★★★★
 

- Helphound review from Tim
 

"Looking for a new place to call home is a stressful time, and the help that Jade and the team at Sandersons have given me and my housemate has been phenomenal. Communication has been very good, the service has been friendly and personable. We feel in the loop and well cared for!" ★★★★★
 

- Helphound review from Robin

"Very flexible to work with in terms of times for viewing a property and provided great service when doing so. Response times were a matter of minutes when prompted with any questions about the property. Managed to make the process of enquiring and dealing with renting the property seem effortless. Thank you Jade." ★★★★★
 

- Helphound review from Grant

"We recently sold our home and were very pleased with the professional help that we received from Sandersons. Our house was well presented on the Sandersons website at a competitive price which quickly attracted a committed buyer. We found Sandersons to be very responsive and they consistently provided sensible advice throughout the advertising and contracting processes. 

We specifically extend our thanks to Jay Speller and Cherie Galley who provided expert advice at all stages of the process and were always professional and friendly to work with. We have no hesitation in recommending Sandersons to help you with selling your property." 
★★★★★

 

- Helphound review from A. Mitchener

"From the moment I made the enquiry until move absolutely fantastic. Have been very helpful extremely professional. Even with the numerous times I emailed very very good. Anita sorry for bothering you so much but great service ." ★★★★★
 

- Helphound review from M. Morris

"I have been supported by Linda at Sandersons UK (Ashford) for the last couple of months and I cannot thank her enough for the hard work she has put in to make this process easier for us. Buying a property can sometimes be complicated and easily delayed, but with Linda's support who was on top of chasing documents, solicitors and answering all my questions, the process went so much smoother. I would also like to thank Shayna who has also supported me at the beginning of the process with all house viewings and answering questions. Excellent service and a super friendly team!" ★★★★★
 

- Google review from A. Paradowska
 

"What a wonderful experience! The team at Sandersons not only found me the loveliest property, but they helped me with every step. In particular, I'd like to thank Emily and Jess at the Maidstone branch for being so accommodating and helpful. Couldn't have done it without them!" ★★★★★
 

- Google review from Fran
 

"Cheers to Sandersons, very smart system in place, made my renting processes including referencing much more smoother and less time consuming. Special thanks to (MR) LEWIS ASHLEY who has been very brilliant and clarified my doubts." ★★★★★
 

- Google review from J. Ahmed
 

"Alex and Katie were a dream to work with as our estate agents when we bought our new house in Somerset. Can't speak more highly of their professionalism as well as their friendliness throughout the process. Communications were always prompt and honest and they were always there to support along the way. Thanks again!" ★★★★★
 

- Google review from S. Massey
 

"I would definitely recommend Sanderson for their effort from start to finish with our sale - very professional. Thanks to Joe for his help and support with arranging the viewings and satisfactorily negotiating our sale. 

Huge thanks to the progression team with seeing the sale through to an end. Chasing up all parties in the chain to tie everyone in to meet a completion. Big thank you, especially to Cherie and Kerry for all their hard work over the last 11months" 
★★★★★
 

- Helphound review from Roger
 

"Just wanted to say thank you to jade for her help for both years now helping us find a property! It’s lovely to see such a welcoming, caring and genuine person do so well! Thank you again you are a diamond." ★★★★★
 

- Helphound review from Jade

"After an unexpected work request to relocate across the continent, I was referred to Sandersons by a friend of mine. Their Fully Managed service of my current property in the UK has been brilliant. I was particularly impressed by the 'front-end' service provided of photographs, advice on tax implications and subsequently advertising and then finding a tenant for the property. 

Additionally, Sandersons provide a periodic assessment of the property to ensure appropriate standards are being adhered to by the tenant and they reiterate this articulately back to myself. My personal relocation was stressful enough and I am grateful to Sandersons for providing a consistent service which has in turn made this move a lot easier." 
★★★★★

 

- Helphound review from Sam

"I would like to say that it has been such a pleasure to deal with Anita, she has been so helpful and has been informing me of all the steps that have been taken with my leasing of the apartment. I would like to say thank you so much to her." ★★★★★
 

- Helphound review from Michelle

"This was our first home and first time ever selling a house, we were nervous and scared but from the very first contact with Sandersons we realised we didnt need to worry, they were professional, helpful and very informative. All the team were so helpful and nothing was ever to much. Need to say a special thankyou to Linda Stephens tho as she has looked after the sale and made sure it went without a single hiccup, she kept in touch even if there was no updates just to reassure us it was all going as planned. She even put up with the multiple emails and questions towards the end as i got more and more nervous and always got back to us with any info we needed very promptly, Overall we really cant recommend Linda and the team enough, made a really really stressful time alot easier. highly recommend." ★★★★★
 

- Helphound review from M. Thompson

"We bought our new house using Sandersons and we extremely pleased with the service they provided. There were a number of issues that could have resulted in the purchase falling through and without their help sorting them out that would have happened.
They were always contactable and responded quickly. When necessary they were proactive keeping everything moving,
Our particular thanks to Cherie who went way beyond what I would have expected. She always replied rapidly, even on Sundays." 
★★★★★

 

- Google review from D. Munden
 

"Bought our first home through Sandersons and Kerry was our estate agent. Kerry was very professional, clear with communication and active during the purchase process. Kerry always ensured I was well informed the the process and always answered any questions I had. Would 100% reccommend Thank you very much!" ★★★★★
 

- Google review from J. Ellis
 

"Brilliant service from start to finish. Julie was a joy to work with and organising everything for our perfect move. The House is just so great and just what we wanted. Would highly recommend Sandersons and the Team. Thanks again!!!!!!" ★★★★★
 

- Google review from R. Bashford
 

"Very professional and helpful. They created a great advert with professional photos for our property in Wells and it sold within a few weeks." ★★★★★
 

- Google review from Roger
 

"This is the second time we have used Sandersons and we personally wouldn’t use anyone else! From the valuation by Jane Hills to the viewing appointments arranged by Joe and the excellent communication with Cherie throughout our sale ~ I can honestly say they take all the stress out of selling a home. If anyone is considering selling their property I wouldn’t hesitate to recommend Sandersons. They are all just fabulous ~ A***. Thank you so much." ★★★★★
 

- Helphound review from J. French
 

"We could not fault the photography/video and marketing. Roger was amazingly professional. His communication skills and reliability were second to none. Back office could have been better" ★★★★★
 

- Helphound review from D. Doust

"Anita was great from the start of the process and always replied swiftly to all my emails/queries. I am so pleased to have gone through this with her at such a desperate time. Keep up the good work Anita!" ★★★★★
 

- Helphound review from K. Pamphile

"I have to say that Cherie from Sandersons has been very helpful to get my new house. I am very pleased that the whole process went smoothly. Even if there was some difficulties, Cherie explained the process really clearly and help us to sort things out so we can get the house asap. Thank you Cherie for your help and support." ★★★★★
 

- Helphound review from P. Rai

"I absolutely 100% recommend Sandersons to all my friends and family. Not only they do an excellent job but whenever I need help with understanding to deal with complicated documents, I only need to ask them and they are there to guide me especially Jay Speller and Lisa Hopkins. I owe them a massive thank you. " ★★★★★
 

- Helphound review from M. Stephens

"Jackie Alexander at Sandersons is easily the best estate agent out of the many we have experienced whilst searching for a property in Kent. She is friendly and accessible; very knowledgable about both the properties she is marketing and the local areas; proficient, organised and professional. Highly recommended." ★★★★★
 

- Google review from R. Simon
 

"We can't thank you Lisa and Roger enough for what they did and the service we received. Selling a property can be a very stressful process but this wasn't the case for us due to the hard work, diligence, patience, kindness and professionalism of both Lisa, Roger and the team.

The communication was excellent and they kept us informed on all steps and throughout the process. The team made sure we were aware of what was happening, how long it was estimated to take and managed out expectations from the start. This meant we were reassured on what was happening and kept up to date regularly so there was no chasing up or asking what was happening after viewings had taken place and we knew who was coming into our house and when.

Roger and Lisa were always communicating with us , did all the viewings and gave us feedback in realtime. We found this level of service was priceless when considering all the uncertainty that goes with the buying and selling process.

Its also worth mentioned the quality of the photos, I was shocked at the equipment used and how advanced and professional it was. The photographers did a great job presenting my house, when I saw the photos I almost didn't want to sell, I liked it so much.

I can't rate the service highly enough and the best part is they sold the house so quickly and negotiated a fantastic price for us. We will alway be grateful to Roger and Lisa not only for the professional service but for never making us feel like a nuisance. We never felt like just another case but, instead they made us feel like our new home mattered to them.

Its this level of professionalism combined with a personal touch that sets them apart from other firms. Thank you to all the team for all you have done." 
★★★★★

 

- Google review from D. Clifford
 

"Sandersons were a delight to deal with throughout my recent sale. They kept me informed throughout the process and I would definately recommend the services of Craig and Linda for anyone looking to sell in the area." ★★★★★
 

- Google review from N. Diable
 

"Alex and Kate were excellent throughout and facilitated our purchase in Somerset. Alex was supportive when the chain broke down. We want to give special praise to Charlotte Dury who was immensely helpful and supportive. She was a breath of sanity who kept us going after our original chain broke down and later when our own solicitor fell short.
We will have another property to sell later this year and hope to use Sandersons." 
★★★★★

 

- Google review from A. Moore
 

"Joe did an excellent job showing us around the house - he was professional, informed and very knowledgeable about the property" ★★★★★
 

- Helphound review from K. Jones
 

"We bought via this estate agent and had a very positive experience. Our main contact Roger was able to steer us through the buying process with great skill and professionalism. Overall the whole staff were very experienced and answered all our questions without fail. Highly recommend" ★★★★★
 

- Helphound review from Steve

"Very pleased with Anita, kept me informed along the way. Everything up to completion was pretty stress free, and exchange and completion was quick. Many thanks for everything" ★★★★★
 

- Helphound review from L. Piper

"I have viewed many houses over the years but never by someone so genuine, knowledgable, and professional. Very impressed, Joe is a real credit to Sandersons, I will definitely be requesting Joe in the future!" ★★★★★
 

- Helphound review from Mike

"Following a very difficult sale with 3 purchasers Sandersons were excellent and sold each time within days. Chloe Richards has been with us 100% throughout the process from start to finish. She was professional throughout and was always on hand to help and advise. I would recommend Sandersons to anyone who was looking to sell their house." ★★★★★
 

- Helphound review from Liz

"Sandersons were professional and friendly throughout the whole process. From valuation to sale negotiation right through to completion we were kept informed and cared for throughout. This is a 'people first' company, you are not just a number. Special shout outs to: Jackie for her continuous client care, checking in and keeping us informed and always with a friendly voice, Joe for his efficiency and information sharing, he is super on the ball, Cherie for her kindness and care; she kept us informed and contacted as and when action was needed, she was 100% in control of our sale and finally to Charlotte who in the last few days went over and above to get us to an exchange place. What a team! I 100% recommend Sandersons - huge thanks, you've made a stressful time as good as it could be." ★★★★★
 

- Google review fromN. Crook
 

"Sandersons have been brilliant from start to finish. Despite two purchasers falling through Lisa and Roger sold the property again within 5 days. Chloe was professional and kept us informed throughout the whole process. I would definitely recommend them to anyone." ★★★★★
 

- Google review from L. Orpin
 

"Julie Smith she was so helpful and friendly. If all agents were like her the world was gone be a better place. Julie l will always be greatful to the services you are giving us. You can ask anything at anytime she will respond. She went an extra mile. You services are brilliant " ★★★★★
 

- Google review from F. Maungani
 

"From the minute I met the ladies at Sandersons I knew I wanted them to find us a house. Alex didn’t disappoint! She managed to find our perfect home. She even helped my husband find work in the area. It’s been a pleasure doing business with Sandersons, their conveyancing team have been great too, really attentive and professional. We highly recommend them." ★★★★★
 

- Google review from Q. Coles
 

"We were so impressed by the professional service offered by Sandersons, and in particular the dogged determination of Cherie Galley to chase completion in what we were aware was an absurdly tight time frame, keeping in constant contact with both solicitors and chivvying them along, and keeping all parties informed, even when she was supposed to be on her day off. And Joe was brilliant and really helpful from the first viewing. Our daughter and her husband are so pleased. Based on our experience, I would recommend Sandersons to anyone buying or selling. Thoroughly professional, helpful and moreover, friendly. We could not have asked for more." ★★★★★
 

- Helphound review from C. Whiting
 

"Linda has been very attentive and responsive throughout the process of buying and selling. Her efforts and friendly approach has definitely helped move things along. We are grateful for her hard work." ★★★★★
 

- Helphound review from P. North

"I recently completed on a new property with Sandersons and was amazed at how helpful the whole team were. Dealing with Sandersons was definitely the most enjoyable part of my moving experience as they were so dedicated to helping me especially Julie who kept me informed the whole way from the very first emails to viewing and completion and still continues to help me with queries now! I cannot fault the company at all and had an exceptional experience with every staff member I spoke to along the way. I would highly recommend them to everyone and would like to thank them for giving me such a pleasant experience considering it was my first move too! Thank you" ★★★★★
 

- Helphound review from L. Disbery

"Jane and her awesome team have been complete life savers. Excellent advice, service, support… all with a great sense of humour and personal kindness. Any questions have been promptly answered, including the care they have taken after our sale had completed. Charlotte - wow and thank you! Nothing was too much trouble, I owe you one!! Cannot recommend highly enough - if you are stressing about buying or selling, Sandersons can save you!" ★★★★★
 

- Helphound review from Liz

"Recently sold our property with Sanderson who have been amazing! I can not fault them in any way. Chloe has been amazing and has honestly gone above and beyond to make this as stress free as possible." ★★★★★
 

- Helphound review from Tom

"Both Cherie and Kerry were invaluable with their support and help during our recent house sale. Their professionalism and expertise helped us navigate an extremely stressful move and I only wish that their other agents in the chain were as proactive and caring.
Thanks again Sandersons for delivering the best service - marketing, sales team and progression all spot on which is way we trust you again and again when it comes to selling our houses." 
★★★★★

 

- Google review from A. Carson
 

"We chose Sandersons over Knight Frank to sell our grade 2 period apartment in the country, and I am so glad we did. We had an excellent service throughout from finding the right buyer, providing key communications when necessary and facilitating a relatively smooth process in such turbulent times. I was very impressed with the service and, in particular, with the manager Jay Speller who was friendly and approachable from the outset. He demonstrated professionalism and competence and went the extra mile throughout the sales process. I would highly recommend Sandersons - Well done." ★★★★★
 

- Google review from K. Rothwell
 

"A big thank you to Kerry and Heidi for getting our house sale over the line after a challenging start. The sale of our house was a long and difficult process and they were always on hand to help and advise." ★★★★★
 

- Google review from S. Conner
 

"Alex and Kate from the wells office have been exceptionally helpful and informative throughout the process.
Charlotte Dury has maintained exceptional levels of communication throughout. She has provided constant updates and keeping in touch with all parties.All the work done by Sandersons as a whole could not have been better. We would highly recommend them. Thank you for a first class team." 
★★★★★

 

- Google review from C. Lewis
 

"I knew immediately when I contacted Sandersons about selling the property that all worries and concerns I had would be dealt with in a sympathetic manner. Everybody who I came into contact with, from Jane and especially Cherie worked so hard for me. I would like to thank Cherie for all her patience and understanding, nothing was too much trouble for her, Good luck to her in her career." ★★★★★
 

- Helphound review from P. Davis
 

"I purchased a house recently with Sandersons. My sales progressor was Kerry Blue. Well how great was she. Kerry went above and beyond for my purchase to go ahead smoothly. She even kept me more informed on our house chain progress than my selling agent did. Answered all calls/emails promptly even when it was her day off! Sandersons are extremely lucky to have such an asset working on their team. Many thanks Kerry for everything!!" ★★★★★
 

- Helphound review from J. Barnes

"We cannot thank Julie and the team at Sandersons enough for everything they have done for us in buying our first home. She made what should have been a stressful task so easy, was always on hand to answer any questions we had, resolve any issues, or arrange viewings when were most convenient for us. It has been an absolute pleasure dealing with Julie and the team throughout this process and we will be recommending them to everyone. Thank you again!" ★★★★★
 

- Helphound review from J. Lamkin

"The staff at Sandersons really must be praised. Very professional, courteous and helpful. They always come straight back to you to answer any queries you may have and really help to make the whole process of buying a house less stressful. A big shout out to Cherie who had great patience dealing with us and also to Jackie who introduced us to our new dream cottage. Thank you." ★★★★★
 

- Helphound review from C. Basden

"Understanding, supportive and efficient. Kerry, along with the team at Sandersons were brilliant throughout a very long journey that was challenging at times. Great customer service and empathy were shown at all times. Kerry was also great at managing expectations as this was the first time I had sold a house and did not know what to expect. Thank you for the support throughout this process!" ★★★★★
 

- Helphound review from G. Gibbons

"I am very pleased by the excellent support I received by Cherie from the development team at Sandersons.
She was excellent in following through the whole process and informing us about every detail through the process of our house buying. I was impressed by her professional support in ensuring we were updated at every step and also advising us to catchup on anything we were lagging at.
Thank you Loads Cherie!" 
★★★★★

 

- Google review from L. Mian
 

"I couldn’t recommend a better company to deal with. Cherie and Roger have both been amazing and I can’t thank them enough. It was like having two friends looking out for me. Both of them made a very stressful time so much easier. Although I would highly recommend the company, it was the personal input from both of them that made me feel so valued. So thank you again" ★★★★★
 

- Google review from L. Riches
 

"We recently used Sandersons to find new tenants for two separate properties and had a great experience with both. The marketing photos they took and video tours were fantastic and generated a lot of interest. Sandersons undertook all viewings, giving clear feedback to us. We also used their checkout report and inventory report services so the condition of each property was clearly agreed with outgoing/incoming tenants in a comprehensive report with lots of photos. For the new tenancies they carried out referencing checks, right to rent checks, prepared and issued the tenancy agreements etc. I will be using them again soon on another property." ★★★★★
 

- Google review from Haycott Properties
 

"Fantastic agents! We had the pleasure of working with Kate, Alex and Charlotte who really looked after us every step of the house purchase. Super helpful and always going the extra mile to assist with our requests and queries. Very grateful to have such helpful and attentive agents and I can't recommend them enough." ★★★★★
 

- Google review from P. McCrum
 

"All the staff at the Ashford site have been amazing. Literally from the first viewing right up to exchange and completion, they have kept us informed of every step and been incredible. When we got no joy from the solicitors Cherie was there to reassure and update us with everything she knew. We couldn’t be happier and would recommend Sandersons to everyone. They know exactly what customer service is all about. Very, very happy clients. Thank you so much." ★★★★★
 

- Helphound review from Heidi
 

"We were fairly pleased with the experience overall and we were always kept in the loop when needed or given feedback if we ever had any querries. Even when someone on their side was on holidays, someone always was covering. We mainly spoke to Roger and Kerry and they were super friendly and helpful to get things moving. Thank you very much!" ★★★★★
 

- Helphound review from Clau

"From our first point of contact, Anita (Crispin) swiftly responded and guided us through the process of being considered for our new home. We couldn’t have had a better experience and would like to thank Anita from the bottom of our hearts for making our beautiful new home possible." ★★★★★
 

- Helphound review from Angela

"What can I say ... Thank you to everyone who helped in the sale of my house. A very friendly and professional bunch of people who made the whole process comfortable. They dealt with everything and had sold the house in a week. Cherie was lovely and made sure everything ran smoothly. I am so glad I chose Sandersons and highly recommended to anyone else! Thanks again." ★★★★★
 

- Helphound review from Jo

"We've had a great experience with the whole team at Sandersons. Kerry in the completion team has been really helpful and always went above and beyond her duties. 100% will recommend and use again in the future" ★★★★★
 

- Helphound review fromL. Keane

"From start to end Sandersons have been professional, easy to talk to and very informative - special thanks to Jane for the listing and Charlotte for all the hard work bringing everything to a close And got over the asking price! Thank you so much" ★★★★★
 

- Google review from T. Sansom
 

"We had problems with a previous tenant keeping his rental payments up to date and Lorraine in the Credit Control Department has been excellent in managing the situation and in the end liaising with the Rental Guarantee insurers and ensuring that we received the arrears. At all times throughout the tenancy she has kept us fully aware of the problem, provided advice and guided us through the process. A big thank you to Lorraine!" ★★★★★
 

- Google review from P. Carlton
 

"My partner and I are going through to process of renting through Sandersons and what a lovely experience. Julie has been so friendly, helpful and quick to help. After some initial hiccups due to no fault of Sandersons, the process is in full swing going smoothly and quickly. I highly recommend the company and especially Julie as a lettings agents, she’s been truly wonderful." ★★★★★
 

- Google review from A. Bickerstaff
 

"We were fortunate to have purchased our home through Sandersons estate agents in Wells Somerset. Alex Relf the company negotiator went the extra mile to assist us in our purchase, full of praise for her and the team. Many thanks" ★★★★★
 

- Google review from A. Wookey
 

"Joe was exceptionally brilliant, professional and proactive. He demonstrated compassion even when I had posed so many questions to him. I think it is a reflection of the impute from the company, for staff to go extra miles to make clients happy. There is genuine interest too." ★★★★★
 

- Helphound review from I. Adaobi
 

"I am extremely pleased with the service I have received from Anita at Sandersons. She has been an excellent point of contact throughout and kept me up to date and in the loop at all times. Answering all my questions and making sure everthing went smoothly from start to finish. I cannot fault any part of my experience of buying my first home with Sandersons so thankyou all so much!" ★★★★★
 

- Helphound review from M. Hurkett

"Very friendly, approachable and professional Estate Agents. We sold our property through them, and although their commission is slightly higher than others in the area, you get what you pay for! Would definitely recommend." ★★★★★
 

- Google review from N. Mills

"I chose Sandersons over other estate agents in Maidstone as they had been recommended by other sellers. From the out set the process went very smoothly. Everything was explained well and the sale of my property was quick. But it didn’t end there! It’s all about the progression and the information sharing/ updates as the sale progresses to completion. Cherie Galley dealt with my case and from the outset was always contactable and updated me regularly. The whole sale process was easy and stress free. Thank you Sandersons" ★★★★★
 

- Google review from Polly

"I had a great experience with Sandersons after struggling to make any progress with other companies. Julie and the rest of team were very helpful from start to finish, and they helped me to move into an ideal location." ★★★★★
 

- Google review from M. McAllister

"After experiencing unnecessary difficulties with a third party, I can’t praise Sandersons enough for their support. Cherie Galley in particular continued to see us all through until the end despite being faced with many hurdles and she did it with the utmost professionalism and dignity. She was on call at all times when anyone needed her, she did a fantastic job! We were purchasers only, however after receiving the high level of service that we did from Sandersons I highly recommend this branch and will be using them myself should we need to again in the future. Excellent service!" ★★★★★
 

- Helphound review from H. Wilson
 

"Jane and her team are conscientious and on the ball at all stages. Excellent organisation to deal with. First viewing and the house was sold. Cannot recommend them enough." ★★★★★
 

- Google review from J. Lucas
 

"Excellent attention, advice and expertise during marketing and viewing. Regular reports and updates during run up to sale. Helpful, encouraging and proactive responses when matters seemed to slow down. Highly recommend" ★★★★★
 

- Google review from K. Mackenzie
 

"Thank you to Craig for being so patient with us while we made up our mind on the house. And wow, how lucky were we to have Charlotte from Sandersons helping us with the purchase process. We hit a few bumps along the way and she was right there with us making things happen when we thought we had hit a brick wall. Wouldn't hesitate to use the team again. Made a hard process a lot easier." ★★★★★
 

- Google review from S. Fraser
 

"The old adage you get what you pay for has never been so true! Sandersons staff especially Alex and Kate from Wells could not have been more helpful and an extra special thanks to Charlotte from Sandersons Development team who literally worked her socks off; dealing with a very stressed me and my wife and compounded by an especially complicated situation. " ★★★★★
 

- Google review from M. Parsons
 

"The Sandersons team did an excellent job of selling my house. I got my top asking price within a couple of days of going on the market and their aftersales team kept me up to date on progress before I even thought about chasing anything. I have just recommended them to my parents for their house sale." ★★★★★
 

- Google review from B. Levermore

"Cherie at Sandersons went above and beyond. She went out of her way to ensure that we were informed at every stage and her communications were all fast, friendly and efficient. Highly, highly recommended." ★★★★★
 

- Google review from J. Pettitt

"I have recently worked with Charlotte and Alex on a particularly challenging transaction where we were at very real risk of collapse. Both were instrumental in saving our clients' costs and heartache. They drove all correspondence and followed up every piece of information given to them. I am yet, in my 13 years of legal practice, to meet a more pro-active duo. Thank you so much" ★★★★★
 

- Google review from K. Jones

"Thank you Charlotte Dury and all the team at Sandersons. You have been fantastic from start to finish on helping us on our journey to our family home. You’re an excellent team and I couldn’t recommend you enough." ★★★★★
 

- Google review from K. Dunne

"Cherie has been brilliant during the elongated house purchase process. Always eager to help and very friendly on the phone to alleviate worries and issues. Roger was world class in helping us find our dream property and just an amazing soul. I would highly recommend Sandersons. Many thanks team" ★★★★★
 

- Google review from S. Stanko
 

"The sales team at Sandersons , Heidi, Craig and Antonia , have been extremely good, very proactive and supportive. There when you need them, always available for advice etc. Good , useful and fast responses to emails, phone calls etc
Also and very importantly for someone like me who hasn't sold a property for decades, they have been helpful , friendly and easy to get on with .

Essentially a lovely group of people. I would 100% would recommend them to friends looking to sell property and Iwould use Sandersons again for future sales!" 
★★★★★

 

- Google review from M. Hartop
 

"Friendliness, humour, confidence and propriety as well as great competence and efficiency made for an excellent experience in the purchase of our Wells property. Thank you indeed." ★★★★★
 

- Google review from A. Neaum
 

"I have to admit I don’t think I’ve ever felt the recipient of any review I’ve previously written more thoroughly deserved a glowing 5 Stars than Alex and Kate at Sandersons.

Their professionalism, attention to detail, commitment and experience was faultless during the sale of my home. They instantly grasped its selling points, produced amazing marketing materials and cheerfully undertook countless viewings with happy and infectious enthusiasm.

Having found a buyer, their excellent service didn’t finish there; they continually kept abreast of the conveyancing process and administered judicious prods to all parties concerned to keep the sale completion on track.

In short, I an delighted to be able to highly recommend Sandersons Wells office. If you’re lucky enough to engage them, I’m confident you will not only enjoy an extraordinary level of service, but you’ll probably end up counting Alex and Kate among your friends. I do and really hope they feel the same about me. Lovely and highly professional people." 
★★★★★

 

- Google review from Neil
 

"I have been registered with Sandersons for several months whilst looking to purchase a house in Canterbury. During this time I have met Craig several times for viewings and always found him to be courteous, professional, informative and understanding of our requirements. Re-locating from another county is not easy!
Having finally had an offer accepted, I can hand on heart add that Craig has been so efficient in the process, that I have absolute confidence in him that the transaction will go smoothly. I would not hesitate to recommend Craig and his colleagues to anybody looking to buy or sell a property." 
★★★★★
 

- Helphound review from A. Webber

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