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Independent Review Ratings
of Sandersons Canterbury


Overall Service:

    

4.9 / 5

Our Staff:

    

4.9 / 5

Communications:

     

5 / 5

Quality of Advice:

    

4.9 / 5

Would Recommend us:

     

5 / 5

Overall Rating

4.9 / 5
From 239 Reviews


(We have partnered with Help Hound so you can be confident these reviews are genuine unfiltered opinions)


Reviews of Sandersons Canterbury

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By On 30/05/23

Wonderful experience with Ms. Julie, and sandersons UK team, she is always helpful friendly and very Professional she always make sure you got the right information/answers you needed, and she make sure that you won’t feel stressed finding the new home because she will help you and make you feel comfortable..

Thank you Ms. julie

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Grant On 24/05/23

Great experience and help

Very flexible to work with in terms of times for viewing a property and provided great service when doing so. Response times were a matter of minutes when prompted with any questions about the property. Managed to make the process of enquiring and dealing with renting the property seem effortless. Thank you Jade.

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Amna Alasfour On 16/05/23

Professional, cooperative, organized and friendly 'Jade Clubb'

Jade was very professional.

I sent an email to the office through the Zoopla app for my interest in renting an apartment, and I got an international phone call the next day by Jade. Although I was abroad and couldn't do the viewing, she asked me to manage the viewing by my friend. During the viewing, my friend and Jade was on a video call with me, and Jade explained every thing.

Besides, Jade was very cooperative, she used to take minutes, an hour, two hours or less than 24 hours to response to my mails, and in every time she explained again and again all the related matters, or asked her colleague to answer my inquiries.

Jade was so friendly, and this is very important thing to me as an international tenant.

I was lucky to be Jade's client.

Appreciate her efforts, many thanks to her.

(4/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Esther On 12/05/23

Her services are excellent, top notch, I love her kind approach and responses.

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Chukwuemeka On 12/05/23

Jade is so professional and has a great customer service discipline. I recommend her for any sort of award. She's the best

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Liam On 12/05/23

Thank you jade!

Just wanted to say thank you to jade for her help for both years now helping us find a property! It’s lovely to see such a welcoming, caring and genuine person do so well! Thank you again you are a diamond.

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Jess On 03/05/23

Great service!

My house had some issues with the boiler and radiator recently, but Emily was extremely helpful in resolving the problem. She went above and beyond to ensure that contractors were promptly sent out to address the issue, and her communication with us throughout the process was outstanding. We truly appreciate her dedication to providing excellent customer service, and would highly recommend her. Thank you, Emily!

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Jasper On 28/04/23

Very helpful

Ashley Lewis was extremely helpful throughout my flat viewing and move in process, he was on hand start to finish and able to respond quickly and efficiently when needed. Ashley is a credit to Sanderson.

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By On 26/04/23

Review on Ashley Lewis

We couldn't recommend Ashley enough to help us move into a property on Tankerton Road. He was very professional and friendly as well as having everything in place for us in a quick time. He is always very quick at responding to emails and would call us on the day when we had arranged viewings to confirm we could still make them.

Thank you Ashley for your help!!

Lauren and Jef

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Debora On 25/04/23

I think Sandersons did a remarkable job.

How Jade managed to find some students who could see the possibilities of the house as there is so much student property to let at the moment, so well done. Thank you

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Jennifer On 21/04/23

Great company, Jade was lovely to work with and made things easy to understand.

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Rob On 21/04/23

Best Service

I dealt with Ashley Lewis right through the letting process and he was professional, kind, helpful and patient. Without a doubt he is the best Agent i've had the pleasure of working with. I would thoroughly recommend Ashley and Sandersons.

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Zdravka On 21/04/23

We have been tenants for over 10 years and we are very happy with the services that were provided to us during our stay. Any maintenance issues that we ever had were resolved quickly and effectively, and the house was kept in a great condition all the time. Therefore, I would definitely recommend you for future tenants.

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Claire On 21/04/23

Responsive and friendly

Ashley was very communicative, keeping me up to date in a friendly, helpful manner. Very impressed thank you.

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Jonathan On 19/04/23

Swift, efficient and communicative

We have been very impressed with the swift and efficient way in which the team at Sandersons have assisted us in securing a new tenancy- the overall level of communication and organisation has been excellent, particularly compared to previous experiences elsewhere. The fact that we went from first viewing to signing agreements in just over a week is testament to how straightforward and stress free the process was, we greatly appreciate all the help!

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By On 19/04/23

Great service

Jade was very helpful and managed to help us get all sorted quickly.

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Sheila On 06/04/23

Having recently relet my property through Sandersons I would commend the whole team for their professionalism and diligence. In particular, having liaised with Jade most closely during this time I would thank her for keeping me fully updated and for all her hard work, care and dedication throughout this whole process.

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Leah On 05/04/23

Special thanks to Cherie for all the help with our purchase. She was extremely helpful and went above and beyond to help us when there were issues with title deeds and solicitors. I'd highly recommend Sandersons.

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Alice On 31/03/23

We love Jade!

Jade was an absolute star of a letting agent! Thank you for your continual support! I am so grateful for your help in finding our perfect house.

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Lizzy On 23/03/23

Julie Smith

She is so nice and patient with us since from the viewing day till we are in. She knows her job thank you Julie we are here bcoz of you.


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