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Independent Review Ratings
of Sandersons Maidstone


Overall Service:

    

4.9 / 5

Our Staff:

     

5 / 5

Communications:

     

5 / 5

Quality of Advice:

    

4.9 / 5

Would Recommend us:

     

5 / 5

Overall Rating

4.9 / 5
From 154 Reviews


(We have partnered with Help Hound so you can be confident these reviews are genuine unfiltered opinions)


Reviews of Sandersons Maidstone

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By On 25/07/23

Emma Wills is a great property manager. Patient, knowledgeable and clear. A real asset to the team.

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Jamescashion On 06/07/23

Emily Willis, absolute asset

Asset to her team so personal, polite and professional and nothing is ever to much for Emily, her phone manner right from start to finish made any enquiries or concerns resolved in minutes. Thanks Emily 😊

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Heather On 06/07/23

Wonderful lettings department

I have used the Lettings department at Canterbury for many years.

They have always been very helpful.

Emily is especially helpful, polite and attentive. She always has a cheerful disposition, and is quick to answer any questions you may have. I recommend her wholeheartedly.

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Ed On 27/03/23

Amazing service!

I've been working with Sandersons for over a year as a contractor, my main contacts have been Emily and Debbie who are both incredibly helpful, thorough and professional. Would always recommend!

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Emily On 07/03/23

Amazing!

I logged our washing machine that was not working and with a newborn I was concerned on how long it would take to be fixed. In the past I have logged things and it’s taken over a week for a response but not this time! Within a day I had Emily on the phone telling me someone will be out the next day! She then phoned later that day to confirm it had been fixed. Amazing customer service - kept me updated throughout which I have never had before!

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Summer Leagas On 06/03/23

Really helpful property manager

After a few issues with our property, our new property manager Emma Wills has been fantastic in helping get these sorted. She gets things done quickly and goes above and beyond with her help. Thanks Emily!

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Alison Mitchener On 12/12/22

Excellent Service

We recently sold our home and were very pleased with the professional help that we received from Sandersons.

Our house was well presented on the Sandersons website at a competitive price which quickly attracted a committed buyer. We found Sandersons to be very responsive and they consistently provided sensible advice throughout the advertising and contracting processes.

We specifically extend our thanks to Jay Speller and Cherie Galley who provided expert advice at all stages of the process and were always professional and friendly to work with.

We have no hesitation in recommending Sandersons to help you with selling your property.

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Sam On 17/11/22

Quality service provided at an affordable cost

After an unexpected work request to relocate across the continent, I was referred to Sanderson's by a friend of mine. Their Fully Managed service of my current property in the UK has been brilliant. I was particularly impressed by the 'front-end' service provided of photographs, advice on tax implications and subsequently advertising and then finding a tenant for the property.

Additionally, Sandersons provide a periodic assessment of the property to ensure appropriate standards are being adhered to by the tenant and they reiterate this articulately back to myself. My personal relocation was stressful enough and I am grateful to Sanderson's for providing a consistent service which has in turn made this move a lot easier.

(4/5) - Overall Service

(4/5) - Our Staff

(4/5) - Our Communication

(4/5) - Quality of Service

(4/5) - Would recommend us

By Deb Doust On 29/10/22

Great sales staff

We could not fault the photography/video and marketing. Roger was amazingly professional. His communication skills and reliability were second to none. Back office could have been better

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Minda Stephens On 27/10/22

Excellent service from Sandersons

I absolutely 100% recommend Sandersons to all my friends and family. Not only they do an excellent job but whenever I need help with understanding to deal with complicated documents, I only need to ask them and they are there to guide me especially Jay Speller and Lisa Hopkins. I owe them a massive thank you.

Thank you both.

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Steve On 19/10/22

Fantastic friendly service

We bought via this estate agent and had a very positive experience. Our main contact Roger was able to steer us through the buying process with great skill and professionalism. Overall the whole staff were very experienced and answered all our questions without fail. Highly recommend

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Liz On 13/10/22

Excellent Service

Following a very difficult sale with 3 purchasers Sandersons were excellent and sold each time within days. Chloe Richards has been with us 100% throughout the process from start to finish. She was professional throughout and was always on hand to help and advise. I would recommend Sandersons to anyone who was looking to sell their house.

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Paul North On 06/07/22

Linda Stephens

Linda has been very attentive and responsive throughout the process of buying and selling. Her efforts and friendly approach has definitely helped move things along. We are grateful for her hard work.

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Sarah On 31/03/22

Absolutely amazing helpful great people ☺️

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Tom On 21/03/22

Recently sold our property with Sanderson who have been amazing! I can not fault them in any way. Chloe has been amazing and has honestly gone above and beyond to make this as stress free as possible. 5*

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By judy barnes On 12/03/22

Fantastic

I purchased a house recently with Sandersons. My sales progressor was Kerry Blue. Well how great was she. Kerry went above and beyond for my purchase to go ahead smoothly. She even kept me more informed on our house chain progress than my selling agent did. Answered all calls/emails promptly even when it was her day off! Sandersons are extremely lucky to have such an asset working on their team. Many thanks Kerry for everything!!

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Georgia Gibbons On 06/03/22

Excellent Customer Service

Understanding, supportive and efficient. Kerry, along with the team at Sandersons were brilliant throughout a very long journey that was challenging at times. Great customer service and empathy were shown at all times. Kerry was also great at managing expectations as this was the first time I had sold a house and did not know what to expect. Thank you for the support throughout this process!

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By On 11/02/22

Great service with very reliable staff!

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Joan On 09/02/22

Happy

Smooth and Fast transaction. The agent victoria and the rest of the staff were very accommodating and we’re very happy with our new home. Just perfect for our little family.

(5/5) - Overall Service

(5/5) - Our Staff

(5/5) - Our Communication

(5/5) - Quality of Service

(5/5) - Would recommend us

By Paul On 09/02/22

House Rental

Everyone i have dealt with at Sanderson's has been really helpful and totally professional and especially Victoria who is a real bonus with a wealth of knowledge.


If only there was an agent who actually delivers what they promise!

 

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