Client Reviews
Sophie Arnold is one of the founding directors of Sandersons UK and has been with the company since its inception in 1992. She started her career riding horses professionally and was sponsored to event for 3 seasons. She then moved to Canterbury to do a BA Hons in Social Policy before moving into a career in property.
Further qualifications include a Diploma in Management; Prince2 and a Microsoft Systems Administrator. She has been proactive in ensuring that the company employs leading edge technology and the staff are trained to be advanced in their skill set. This focus on using the latest tools available has put Sandersons in an enviable position in terms of quality of delivery.
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Sophie is now based just outside Brighton with her partner. Hobbies include high level trekking, skiing and via ferrata.
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Pippa joined Sandersons in 2009 as New Lets Manager after graduating from Nottingham Trent University with an upper 2.1 (Hons) degree in Business Studies with Operations Management. Pippa went on to oversee the Property Management Team and in 2015, progressed into a more strategic role developing our systems, marketing and in house processes to ensure we are operating as effectively as we possibly can. This includes focusing on our brand image, marketing, staff training, internal software and technology to enable us to continue to deliver the best possible service to our clients.
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Pippa's main passion is riding where she regularly competes against both national and international riders with her own horse who she trained herself from a 2 year old. Pippa loves sports, snowboarding, being active and is more often than not found out and about socialising with friends & family. She enjoys a walk with the dogs and knows that at the end of every walk, there is usually a good local pub. She has also learned the skill of traditional upholstery from her mother and enjoys working on furniture restoration projects for friends and in her own home. Pippa married David, her partner of 10 years in September 2017 and they love living in the countryside near Frittenden. What advice would you give your younger self? Be more confident in yourself and remember that the problem with common sense is that it's not that common. The hangovers also get worse as you get older.
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Carl has had an extensive and successful career in Estate Agency for 15 years working for for both Independent and corporate companies. He has worked as a Branch Manager and Area Director so he has a wealth of experience in residential sales and lettings, land transactions and new homes sales, ranging from SME's to national house builders. Without doubt, Carl believes that Land and New Homes is the shining beacon of Estate Agency. With this in mind, Sandersons headhunted Carl and are delighted he joined Sandersons in September 2017 to oversee the Land and New Homes Department.
What do you like most about Sandersons approach? The reason I wanted to work for Sandersons is that I am extremely passionate about our business and strongly believe that customer service is paramount in everything we do. We also have a proactive approach that stands out from the crowd. This amongst other attributes resonates to the core of the Sandersons brand and for the great people that work within it. As a quote: "Its the little things that make the biggest differences"
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I am originally from Tonbridge, but have lived in the Maidstone area for 20 years. I have an 11 year old son and live with my partner and our dog named Bruce. (See if you can work out the name connection from my picture!) I am a typical Man Utd fan in the sense that I don't come from Manchester. However, I do have a season ticket so can lay claim to the fact that I have seen them play "live" dozens of times! I like most sports including football, rugby and enjoy playing golf. I have recently taken up shooting as new hobby. I love spending time with my son and socialising with family and friends, including a love for live music- therefore going to gigs is a must for me. Finally, I have to admit to being a Batman geek and I am always looking looking for items to add to my collection!
What advice would you give to your younger self? Eat less cheese and do more sit ups!
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Chris joined Sandersons in 2009 specifically to launch the Ashford office. We subsequently saw unprecedented growth in Ashford as new customers benefited from the attention to detail and flair that Chris and his team brought to the role. In 2011 Chris moved to our Canterbury office and currently heads up an experienced sales team that has continued to grow year on year. Chris has previously worked in kitchen design, recruitment and as a Procurement Manager for a Kent based property developer.
Why are Sandersons different?
Knowing that my opinion matters is a big reason I enjoy working for Sandersons. Not tying clients into fixed term contracts was an idea I put forward and it was embraced by the Directors. I believe it is one of the key ways we are different to other agents.
I have lived in and around Canterbury for over 30 years and currently live in North Canterbury. I met my wife in 2003 and we have two children who attend Blean Primary School. Although a lot of my time is spent with my family, I have a real passion for sport. Over the years I have particularly enjoyed playing football and squash competitively. Unfortunately following ACL injuries and two knee operations I have had to find other ways to keep fit. Since 2013 I have trained at City Boxing in Canterbury and although I don’t fight competitively, I enjoy pushing myself with this type of training. In 2010 I raised money for the British Heart Foundation by cycling 54 miles from London to Brighton. In May 2016 I took part in a Tough Mudder event to raise money for Dancing Eye Syndrome Support Trust. This is a charity that has helped support and raise awareness of a very rare condition called Opsoclonus Myoclonus Syndrome (OMS), which my niece has been diagnosed with. Tough Mudder is a challenging obstacle course set over 11 miles and I raised £2,321 for the charity. In 2017, accompanied by my wife and two young children I took part in a Colour Me Purple 5k run to raise money for The Wisdom Hospice and we raised £223.
What advice would you give your younger self?
Spend less time worrying about things outside of your own control.
Charlotte progressed from a career in banking to running her own business as an Independent Mortgage Broker. After taking a career break to have a family, she started working for Sandersons in 2015 and was taken on board to assist in selling a new build site in Ashford. Sandersons were so delighted with the energy & attention to detail she brings that she continued to work for us as Ashford's Sales Progressor. Since joining us we have seen Charlotte push her personal development and we are delighted to now have her in the new role of Development Manager. Heading up the Development Team and managing our marketing, social media and sales progression.
How are Sandersons different?
Sandersons has made me feel very welcome. Having worked for corporate companies in the past, Sandersons has really highlighted the advantages of working for an independent company. I see this with the way they treat their staff and their clients.
I moved to Ashford with my family when I was very small and have lived here since. I attended the local Grammar School which gave me a good head start into shaping the rest of my life. In my spare time I enjoy spending time and holidaying with my family and friends. I sing in a choir which has given me some amazing opportunities like recording at Abbey Road Studios and singing on stage at Disneyland Paris.
What advice would you give your younger self?
Not to pass up any opportunity. I would rather give something a go and then regret it over regretting not doing something in the first place.
Antony joined Sandersons in 2014 and is our Ashford & Folkestone Branch Manager. After attending Grammar School and achieving 3 A-Levels, Antony went into further education at Nottingham Trent University where he gained a 2:1 (BSC Hons) degree is Sports Science and Management. He joined the property industry back in 2006 where he worked his way up from a Negotiator to a Branch Manager within 4 years making a name for himself via two Corporate Estate Agency competitors along the way. He has been in this role ever since and is and is also NAEA qualified. Antony is involved in sales and lettings property valuations, negotiating offers, sales progression as well as the other day to day tasks of keeping the office running smoothly. He brings huge enthusiasm and energy to the role and believes passionately in working in association with clients to deliver a top end service. His commitment to this end is evident in his dealings with vendors and landlords alike. Question re Sandersons approach - Antony is extremely passionate about providing excellent customer service in addition to achieving top results for his clients and achieves this by building relationships based solely on trust. An example of this is one of our major Unique Selling Points in the fact we do not tie our clients into any fixed term contract unlike the majority of other Estate Agents.
Why are Sandersons different?
At Sandersons, we have an extremely pro-active approach to business which helps us to achieve top results for our clients. We achieve this by maintaining sensible stock levels which we regularly ring and email out to our entire database of registered applicants in addition to regularly rotating our office windows with fresh property stock, updating our property images and particulars online as well as our Featured Property Listings on the portals.
Antony has worked in Ashford for the majority of his 14 years in the industry but has also worked in Folkestone, Dover and Canterbury so has a good knowledge of the local market and surrounding towns. When away from the office, Antony has his hands full with his 3 year old son, Chester. Apart from being very busy with this, he has always been a keen sportsman and enjoys both playing and watching his main passion, football.
What advice would you give your younger self?
Don’t waste money on a nice car, put it into savings or property!!
Jess was head hunted by Sandersons in 2008. She was already working in the industry and we had been hugely impressed with her obvious flair for top-level negotiation. Her talent and enthusiasm quickly saw her progress into management. She has managed an expanding team and has received the highest praise from our many satisfied landlords and vendors alike. We are now really excited to have Jess settling into her new role as Lettings Area Manager.
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I live in Sandwich with my beautiful daughter Bella. We are surrounded by our family and friends which is handy considering the amount of time we spend with them! I love to ‘get away’ and always make sure I have a holiday to look forward to being it in this country or abroad. When I’m not being ‘Mummy’ or at work I tend to head to the nearest spa (other Mum’s with toddlers will get this) to unwind! Life is totally bonkers, but I wouldn’t have it any other way.
What advice would I give my younger self?
Do all the crazy stuff. Take the risks. They’re totally worth it!
Joe joined the Sandersons’ team as Head of Block Management in our Canterbury office in 2018, after working on the merge of iConn with Sandersons. Joe studied Estate Management at Harper Adams University, he started his career as a Property Manager in rural Kent. He moved to London to take the position of Asset Manager at Neritum UK, where he was responsible for the team that looked after the company’s real estate assets. He successfully reduced the budgeted spend in London, and implemented a number of management systems to work in a proactive rather than reactive manner. He then helped to implement these systems with teams in Dubai, Thailand and Canada. After returning to Kent and a few years out of the property industry, Joe worked as a business consultant, working successfully with companies in a wide range of industries including; Property, Transportation, Pubs, Hair Dressing, Equestrian and Agriculture.
What do you like most about Sandersons’ approach?
Sandersons’ offers a comprehensive service with a real personal feel for our clients, creating fantastic relationships between us and them, ensuring a service that is effective and gets the best results.
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I was born in Kent, and lived here for 23 years before moving to London, I missed the countryside though and moved back to the village I was born in after a few years. Outside of work, I am the Chairman of The Kent Federation of Young Farmers’ Clubs Charity. I spend most of my free time with my flock of sheep, Ivor my horse or my dogs Sid and Polly.
What advice would you give to your younger self?
‘It will be fine’
