Independent Review Ratings
of Sandersons Ashford

(5/5) - Overall Service

By Phil On 25/02/21

Superb Service!!

I cannot commend the service levels and communication received from Sanderson's highly enough. All members of the team are highly professional and extremely helpful at all times and we felt throughout the process that that there was someone on hand to assist. We would like to give particular praise to Linda in the progressions team. Without her persistence in driving things forward with the onwards chain we feel we would not have achieved completion in the timescale we hoped for. We received excellent communication from Linda from beginning to end and never felt that we were left in the dark at any part of the process. Thank you again for all you help in very challenging circumstances and we will be thoroughly recommending you to friends and family in the future.

(5/5) - Overall Service

By Amy On 24/02/21

Linda at Sandersons has been amazing throughout this process. There has been lots of stress and tears however Linda was always there to support us and answer our questions, then finally get us the result we wanted! We can’t say thank you enough!

(5/5) - Overall Service

By Monique H On 23/02/21

Nancy Hills made the moving process easy!

It was so lovely after months of searching to have found a property managed by Nancy who made securing the property a quick & easy process. She is very friendly, polite & professional and always responds promptly to emails. I am looking forward to starting my tenancy.

(5/5) - Overall Service

By Sean Csuka On 22/02/21

Great customer service from Nancy Hills

Really pleased with how my viewing was handled. Very knowledgeable regarding the property. I was kept in contact by Nancy Hills regarding communication with the landlord and quickly got back to me regarding the outcome. I was very pleased with the whole experience so far .

(5/5) - Overall Service

By Elaine McHugh On 17/02/21

Selling Late Parents Family Home

Antony, the Manager at Ashford Sandersons, a gentleman who understood right from the beginning that for me selling the beloved family home after nearly 45 years was not only a business transaction but an emotional journey. The initial introduction, then Valuation, taking the photographs, the EPC inspection, agreeing the wording before the house went up for sale and then going live Online on all the major Property listing Websites is the initial process. From then on the Team swung into action. Courteous email/ calls were received beforehand informing myself of viewings, dates and times, several in one day sometimes, which proved helpful, and were conducted without the need for me to be present, whilst working, mindful of the current Covid restrictions, undertaken with the precious keys handed over, in complete trust. Once the buyers had agreed the sale, then Charlotte liaised with my Solictor, I. P. L, who they recommended to me, and the Buyers Solictor through to Completion. It is well known that buying and selling a house is one of the most stressful things anyone does in a life time. I am relieved I went with my gut instinct, put my trust in Sandersons and would highly recommend their considerable expertise during what has been a deeply emotional experience. Clearing the family home, locking up and leaving and walking away for the last time nearly broke my heart. Thank you Sandersons for your kind and helpful support going above and beyond the call of duty! Forever grateful to Antony and his hardworking Team!

(5/5) - Overall Service

By Stephanie On 12/02/21

Brilliant Team

Can't recommend Sanderson's enough. They have been brilliant from start to finish. Very professional, empathetic and in a class of their own.

(5/5) - Overall Service

By Colin sissons On 03/02/21

Sandersons

What a star Kerry is, Sandersons should be proud to have her. Her professional work effort is second to none my wife and I felt like one of the family a true person which you don't see in today's world FANTASTIC

(5/5) - Overall Service

By Maureen On 03/02/21

Supported us throughout the process and communicated every step of the way. Highly recommend Sandersons

(5/5) - Overall Service

By Jeannie On 07/01/21

Would so recommend .. ..

Not going to gush but so happy Sandersons was on my team.

This the second time we have used the company's service and both times have been very well looked after.

Special thanks to Joe who organised our viewings and to Cherie who always responded quickly to our 'are we there yet ' emails. Both were very professional, understanding and approachable.

Many thanks to your team x

(5/5) - Overall Service

By Johnny On 30/12/20

Great Service

From the very start of our purchase we experienced nothing but excellent service, in my experience communication is the key and Sandersons progression team certainly provided superb communication we where kept informed throughout the duration.

(5/5) - Overall Service

By Val On 22/12/20

What a great service

What a great service I received throughout the trauma of buying a house Kerry was a star She put up with my tantrums when things weren’t going the way it should and managed to get things back on track On the ball at all times Thank you Kerry you deserve a medal

(5/5) - Overall Service

By Luke On 17/12/20

Great support from start to finish

I was recommended Sandersons through a referral website and cannot say enough good things about the service they've provided, especially given the challenges of selling a house during a pandemic.

From the initial valuation to completion, Sandersons were quick off the mark in every way that mattered. I'd found a seller within 2 weeks of the house going on the market, in no small part due to the professional photographs and the floor plan, and the availability of their staff for even the smallest of issues.

My sincerest thanks to everyone who contributed to the end result.

(5/5) - Overall Service

By Julie On 30/11/20

Great experience and lovely home

We were looking for flat fairly urgently and as we were not around, we could not view the flat. Our agent was very responsive with all the questions and linked us with landlord promptly with any questions. All the paper documents were prepared and sent quickly and professionally. In the first day of move-in, they were professional showing us around, with hands sanitised and wearing a mask. We also got a list of detailed inventory review so we are not worried something would be our responsibility when we move out. The place we moved in is in great condition and good value.

(5/5) - Overall Service

By Cathy Koester On 02/11/20

Charlotte Drury was great to deal with and helped everything from falling apart.

(5/5) - Overall Service

By Ann Mills On 23/10/20

Very friendly & helpful team

Both my husband & I would like to say a big thank you to Sandersons for helping us to find the right property.

They was very helpful & spot on with our requirements as they listened to what we wanted in a property, they was also very professional, supportive & understanding of our needs Without being pushy.

We would highly recommend Sandersons to our friends as we know from our own experience they will go the extra mile to help find the perfect place.

We would like to say a personal thank you to Huston & Caroline for looking after us so well & helping us to find & secure our new rental home

(5/5) - Overall Service

By Prescillia Caron On 15/10/20

Amazing estate agent!

I had such a great time with Nancy, she was really nice and very friendly!

(5/5) - Overall Service

By Ben On 14/09/20

Nancy offers a 'Fancy' Service

Nancy (Ashford Branch) has been fantastic, helped us through getting let into a lovely house, really appreciate how hard her and the team have worked, fully recommend Sandersons, great company and team!

(5/5) - Overall Service

By On 11/09/20

Outstanding service

First class service from the moment of the initial contact. The team ensured that the property got maximum exposure via the various media/online companies, to make sure the right buyer was found. All of this during the challenging times of the Covid 19 pandemic. Special thanks to Cherie who liaised with numerous parties and solicitors in what was a lengthy chain with the added complication of me not being based in the U. K. Cherie’s Customer Service is fantastic. I can highly recommend Sandersons.

(5/5) - Overall Service

By Mark On 21/08/20

Amazing service

Having been in the property business myself for over 20 years I knew it was very important when choosing the right estate agent to get the best price possible within the quickest timescale.

And I must say choosing Sandersons was the best decision I could have made.

The service I’ve received by the team especially Jane Hills has been absolutely amazing. The property was sold to the first people that viewed the property and throughout the sale Jane has kept me fully updated at every single stage.

I couldn’t have been any more pleased with the buyer that they found and the way in which the transaction was handled

I will be recommended Jane to every person that is thinking of selling a property in the Ashford area.

Well done excellent job

(5/5) - Overall Service

By Nick B On 18/08/20

Rental In Central Maidstone

This is the first time we have used Sandersons to market our rental property. Caroline was a delight to meet and work with, very professional and quick to respond and deal with any queries. Great tenants found on the first day of marketing who we are very happy with so will definitely look to use again in the future.